A company is looking for a Symphony Customer Success Director to enhance customer adoption and utilization of their product.
Key ResponsibilitiesBuild strong relationships with clients to optimize their ROI from SymphonyDrive customer onboarding and renewal processes to ensure high retention ratesAnalyze customer data to provide insights and recommendations for improved ROIRequired Qualifications and EducationMinimum of a 4-year degree or comparable industry experience5+ years of experience in a customer-facing role focused on Software as a Service5+ years of experience in the collaboration industry is preferredITIL Foundations certification or comparable industry certification is preferred
Customer Success Director
As a Customer Success leader, you will be expected to serve as client facing champion and foster senior level customer relationships across your customer book of business. You will report to the AVP of Customer Success for F&BS and regularly interact with the VP of Customer Success for the Americas,...
Director of Customer Success Operations
A company is looking for a Director, Customer Success Operations to lead a team and enhance the customer lifecycle. ...
Director of Customer Success- Ad-Tech Experience Required
Pixalate is hiring a Director of Customer Success to join our growing team based out of our DC headquarters to work remotely from New York. Driving positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value. Customer Success, Technical Acco...
Senior Director of Customer Success
A company is looking for a Senior Director of Customer Success with experience in a SaaS environment. ...
Associate Director, Customer Success - Commerce & Retail Media
Associate Director, Customer Success. Leverage your analytical skills and knowledge of the digital commerce marketplace to influence customer strategies and execution towards optimal customer engagement and sales. Customer Success role, focusing on digital commerce or retail environments, working di...
Director of Customer Success
A company is looking for a Director of Customer Success Account Management. ...
Sr. Director of Customer Success Account Management
Coaches team on serving as trusted advisors to key stakeholders and executives to develop and deliver strategic roadmaps for executing program planning and customer-facing reviews, managing key stakeholder and executive expectations via delivery of a Customer Success Plan (CSP), and prioritizing com...
Customer Success Director
Driving a customer-focused culture across the organization, instilling a deep understanding of the customer journey and the importance of customer success. HYBRID NYC - Director of Customer Success. Developing and implementing a scalable customer success strategy that drives customer satisfaction, r...
Customer Success Director at Video AdTech Platform
The Director of Client Success is instrumental in driving client happiness and business growth on a global scale. The Director of Client Success will have a solid understanding of the AdTech and Media space. Exciting opportunity for an experienced Client Success leader to join a true pioneer in the ...
Director, Customer Success
As a Director, Customer Success, you will be responsible for leading a team to partner with your customers in driving value through adoption of Persado’s platform. Lead a customer success account team, where the primary goal is to drive adoption and deliver the greatest business outcomes for our cli...