Cheney Brothers is looking for hard-working, motivated individuals to join our dispatch team.
Job Responsibilities / Requirements
- Act as first point of contact for emergency and non-emergency calls, maintain call logs, monitor routes, transfer messages, and direct field units.
- Respond to any issues and follow-up by coordinating with appropriate departments or field units.
- Operate and manage a multi-line telephone console system.
- Respond to queries related to products and deliveries.
- Use the radio, phone and computer to direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation.
- High school diploma or equivalent required.
- Excellent communication, organizational, and interpersonal skills required.
- Must be proficient in MS Office, with proven experience in data entry.
- Must be able to multitask and work well under pressure with little supervision.
- Other duties as assigned.
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