Associate Manager, Infrastructure Engineering

Job Title : Associate Manager, Infrastructure Engineering

Department : Information Technology

Location : Hybrid (Grand Rapids, MI), Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Job Summary :

The Associate Manager of Infrastructure Engineering will oversee a team of technologists dedicated to architecture and engineering in hybrid, multicloud hosting environments, including Azure, Google Cloud, AWS and on-premises colocation partners.

They will lead initiatives focusing on Network and Data Center functions, requiring expertise in enterprise networking, network security, virtualization, storage, and server operating systems and roles.

The role involves managing technologies such as Palo Alto Firewalls, ZScaler Remote Access, Meraki, VMware, Pure Storage, Cisco UCS, and Cisco ACI.

This role is both hands-on and entails significant leadership responsibilities.

Responsibilities :

• Lead and mentor a team of infrastructure engineers, fostering collaboration and professional development while driving accountability.
• Cultivate a culture of collaboration, innovation, and continuous improvement within the team.
• Drive architecture and engineering efforts in hybrid, multicloud hosting environments, ensuring scalability, reliability, and security across various technologies, including Palo Alto Firewalls, ZScaler Remote Access, Meraki, VMware, Pure Storage, Cisco UCS, and Cisco ACI.
• Oversee virtualization technologies and storage solutions, optimizing performance and resource allocation using VMware and Pure Storage technologies.
• Manage server operating systems, ensuring stability, security, and compliance with best practices across various environments.
• Conduct regular performance reviews and provide constructive feedback to team members, fostering continuous improvement and accountability.
• Drive project planning and execution, establishing accountability mechanisms to track progress and address any deviations from timelines or objectives.
• Collaborate with technology vendors and service providers to evaluate technologies and solutions, ensuring alignment with organizational goals and optimizing cost-effectiveness.
• Maintain thorough documentation of infrastructure configurations, policies, and procedures to ensure compliance with regulatory requirements and industry standards.
• Drive initiatives for process improvement and optimization, leveraging accountability mechanisms to drive efficiency and innovation within the team.

Requirements :

• Ability to inspire and lead a team toward common goals, fostering a culture of accountability and excellence.
• Strong background in enterprise networking, network security, virtualization, storage, and server operating systems, with proficiency in Azure, GCP, and other relevant technologies.
• Proficient in analyzing complex technical issues and developing effective solutions across diverse technology stacks to achieve desired outcomes.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Experience in planning, prioritizing, and executing infrastructure projects within defined timelines and budgets.
• Proven ability to collaborate effectively with cross-functional teams, technology vendors, and service providers.
• Ability to thrive in a dynamic, fast-paced environment, adapting to evolving business requirements and technology landscapes.

Education / Experience :

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in infrastructure engineering, with a focus on enterprise networking, virtualization, storage, and server technologies.
• Previous experience in an Enterprise Hybrid Cloud environment with Palo Alto Firewalls, ZScaler Remote Access, Meraki, VMware, Pure Storage, Cisco UCS, and Cisco ACI is highly desirable.
• Previous experience in a leadership or supervisory role preferred.
• Relevant industry certifications (e.g., Azure, GCP, AWS, Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco Certified Network Professional (CCNP), VMware Certified Professional (VCP), etc.) are a plus.

Benefits & Perks :

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Parental Leave
• Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com or learn more here.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.

Acrisure.com / privacy / caapplicant.

To Executive Search Firms & Staffing Agencies : Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement.

All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee.

This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.