Key Account Manager
We are looking for a passionate and results-oriented Key Account Manager to join our dynamic team. The Key Account Manager will be responsible for managing and developing strategic relationships with our key clients.
The Key Account Manager will act as the main point of contact for these accounts, ensuring their needs are met and identifying new business opportunities.
This role requires a proactive approach to foster account growth and enhance customer satisfaction.
Key Responsibilities :
- Develop and maintain strong relationships with key clients, ensuring their needs and expectations are met.
- Understand client business objectives and align company solutions to help them achieve their goals.
- Identify and pursue new business opportunities within existing accounts to expand market share and increase revenue.
- Collaborate with cross-functional teams, including sales, marketing, and customer support, to deliver exceptional service.
- Prepare and present account strategies, forecasts, and reports to senior management.
- Stay informed about industry trends, competitive landscape, and market changes to adjust account strategies accordingly.
- Negotiate contracts, pricing, and service agreements to maximize profitability while ensuring customer satisfaction.
Qualifications :
- Proven track record of managing key accounts and driving revenue growth.
- Strong interpersonal and relationship-building skills.
- Excellent communication, negotiation, and presentation abilities.
- Ability to analyze data and generate actionable insights.
- Proficiency in CRM software and Microsoft Office Suite.
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