Sr Business Development Manager

The Sr Business Development Manager is responsible for developing and implementing effective sales strategies to generate profitable sales to meet new account and financial objectives, including gross margin.

Executes new business activities through prospecting, networking, and major account management activities. This includes setting pricing and negotiating contracts.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

Responsibility Level

Implements and may provide input into strategic goals for organization and Goodwill business development team. Applies expertise in business development to support the development of policies, procedures, and programs.

Has familiarity with the business development budget and may provide input into spending decisions, particularly as pertains to vendors, systems, and projects.

Typically works on projects and initiatives that span 12 months - 2 years.

Principal Duties

• Leading and Developing Talent : May provide training to coworkers or others in the organization.
• Project and Change Management : Manages low to moderately complex projects within the department. Articulates intended outcomes, effectively plans work for self and others, gives direction, resolves issues, and holds others accountable.

May serve in formal project roles such as team member or subject matter expert. Engages effectively in change affecting her / him, communicating appropriately with supervisor.

Follows through on learning, skill building, and practice necessary to adapt to change. Assesses impact when managing projects.

Communicates effectively with stakeholders. Plans appropriately to meet the needs of impacted individuals.

Problem Solving : Light supervision; works independently. Work review limited to final product. Solves highly complex problems.

Identifies key barriers / core problems and applies problem solving skills to deal creatively with complex situations.

• Technical Skill : Expert knowledge of particular field of specialization. Advanced knowledge of organization's technologies and practices.
• Community Engagement : Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives.

Is aware of Goodwill's community partner organizations and participates in volunteer opportunities as pertains to role and interest.

Participates in industry / knowledge groups.

• Develop & maintain key customer relationships with current, new customers and develop key strategic partnerships to include regular interface with C-level executives and high-level key decision makers.
• Responsible for the achievement of revenue, gross margin and new account goals.
• Manage customer and industry / market trends, competitor activity, and adjust sales strategies accordingly.
• Work with current members of Mission Operations Sales & Operations team to deliver across the board growth in all Operations.

Foster a positive working environment within Mission Operations and throughout Goodwill.

• Drive the RFP process to include timely quoting and the delivery of effective presentations. This includes coordination of the proposed service / work plan and closing the sale.
• Enters and updates customer and prospective customer data in appropriate tracking systems. Prepare reports as required.
• Maintains a safe and orderly work environment.
• Responsible for completing other duties / responsibilities as assigned.

Requirements

• Associates Degree or experience equivalency, and a minimum of 7 years' experience.
• Experience in sales or marketing, or related experiences.
• High-functionality knowledge of Microsoft Office Suite to include calendaring and scheduling.

Core Cultural Competencies

Customer Focus : Independently anticipate and meet customer needs, while searching for ways to improve customer service.

Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

Values Differences : Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles.

Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

Communicates Effectively : Shares information and updates with others, while ensuring clear, concise and professional communication through reports, documentation, written and other communications.

Listens with interest to what others have to say.

Situational Adaptability : Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities.

Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

Drives Results : Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure.

Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

Ensures Accountability : Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

Physical / Sensory Demands

Occasionally lifts and / or moves up to 20 pounds. Moves about to accomplish tasks. Repetitive use of hands and vision required while using computer keyboard and working with information in electronic databases, ability to hear and communicate on phone and in person, travel required.

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