Service Desk Manager
VirtualVocationsSaint Paul, Minnesota, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Desk Manager to lead IT Managed Services operations for a large customer.
Key Responsibilities
Lead and develop a diverse Service Desk team while ensuring performance expectations and accountability
Oversee daily Service Desk operations, managing incident resolution and service delivery for a large enterprise customer
Identify and implement operational improvements to enhance efficiency and customer satisfaction
Required Qualifications
5+ years of experience in IT Service Desk or Managed Services leadership roles
Strong knowledge of ITIL v3 / v4 frameworks
Proven experience managing large enterprise customer environments
Demonstrated success in team leadership and talent development
Experience with analytical reporting and stakeholder management
serp_jobs.job_alerts.create_a_job
Service Desk Manager • Saint Paul, Minnesota, United States
Job_description.internal_linking.related_jobs
Do you ever look at your current IT workflows and think "There has to be a better way"? This is your chance to create that better way.
We're looking for an IT Service Delivery Manager who isn't just...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
What success looks like in this role : .Level telephone and other media contact support.Strive for a high level of first contact resolution.
Respond to and resolve customer requests, in relation to so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
These 2 roles will support Prime's Seasonal Peak due to open enrollment and will go through the 2nd week of Feb 2026.The Service Desk Specialist Associate is responsible for providing Technical sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Allied National Services has an immediate need for a Customer Service Account Manager at our corporate office.We are looking for reliable, up-beat, assertive candidates who likes to take on signifi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT hardware and software.The s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
POSITION TITLE : Service Desk Agent.This position is hybrid; 1-2 days onsite at 390 Roberts St.Narrative Description of Position : .
The service desk agent is responsible for providing end users with e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment.
Our people make us who we are, and we create incredible p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Bilingual (German / English) Service Desk Analyst.CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+.
We have over 40 years of excellence...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Working Title : Enterprise Service Desk Analyst.Job Class : Information Technology Specialist 1.Open to all qualified job seekers.
Enterprise Service Desk / End User Support.MN Assoc of Professional E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment.
Work on a team of Service Desk technicians to resolve and escalate user i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
GE Vernova (NYSE : GEV) Addressing the climate crisis is an urgent global priority and we take our responsibility seriously.
That is our singular mission at GE Vernova : continuing to electrify the wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days What success looks like in this role : .Provides presales solution architecture services for an assigned client base.Provides technical input into bid proposals, projects and technical documents with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products.
The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
MRC Global serves the oil and gas industry across the upstream, midstream, and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Create an environment that in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Get Started On An Exciting Career At Element!.Element employees make a difference in the lives of others every day.We are re-defining the fleet management industry to be people first, then business...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Have you ever used a self-checkout in at the grocery you frequent? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote (Wed-Sun 10 : 30pm-7 : 30am EST).The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards.It includes p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
IT Service Manager
GophermodsSaint Paul, MN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tech Service Desk
Unisys CorporationHopkins, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Desk Analyst
TEKsystemsSt Paul, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Account Manager
Allied National ServicesBrooklyn Park, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Desk Analyst - SME (Team Lead)
GovCIOSt Paul, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Desk Agent
AbacusSt Paul, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Client Services Manager
Quad / GraphicsStillwater, MN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Execution Leader
PolarisWyoming, MN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director Data Center Delivery
OracleSt Paul, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Bilingual (German / English) Service Desk Analyst
CAISt Paul, MN, United Statesserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Enterprise Service Desk Analyst - ITS1
State of MinnesotaSt Paul, MN, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Service Desk Agent II
ASM Research, An Accenture Federal Services CompanySt Paul, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Account Manager - ITR
GE VernovaSt Paul, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Presales Solution Architect in Field Services, Service Desk and End User Support
Unisys CorporationHopkins, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider
RelativityMinneapolis, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Center Manager
MRC GlobalSaint Paul, MN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Lead, Client Installation & Service Delivery
Element Fleet ManagementMinneapolis, MN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Oracle Services - Quote-to-Revenue TMT Senior Manager
EYSt Paul, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
Crane Payment InnovationsMinneapolis, MN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Desk Agent
Cayuse HoldingsSt Paul, MN, United Statesserp_jobs.job_card.full_time