Department Lead

Job Title

To be a leader to all associates and responsible for maintaining excellent customer service, product knowledge, and merchandising in a specific department : Hardlines, Animal Health, Cashier, Clothing / Boots, or Material Handling.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Oversee the daily operations of the department including, but not limited to, merchandising, display presentation, maintaining signage standards, and monitoring inventory levels.
• Train new associates on systems, procedures, and product knowledge.
• Create and implement daily worklists and goals for store associates.
• Assume duties of the Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed and scheduled.
• Assist in leading store meetings and store goals / objectives.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.

Other Duties and Responsibilities

Qualifications

Requirements

Repeated heavy lifting and stacking of feed products. Climbing ladders, operating forklift, knowledge of large animal feeds helpful but not required. Previous retail experience a plus.