ServiceNow Sr Developer (CSM, HRSD, Sec Ops)

ServiceNow Sr Developer (CSM, HRSD, Sec Ops)

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Overview

Hiring a Senior ServiceNow Developer. Responsibilities include maintaining, developing, configuring, and implementing ServiceNow (CSM, HRSD, Sec Ops) solutions.

The ideal candidate will have a deep understanding of ServiceNow, troubleshooting abilities, and strong communication / project management skills.

No. of Vacancies

Specific Skills

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 5-7 years of experience in ServiceNow development and administration.
• Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are preferred.
• Strong understanding of IT Service Management (ITSM) processes and best practices.
• Knowledge of ServiceNow modules such as SSO, CMS, Virtual Chat, Service Portal, Tours, Incident Management, Problem Management, Change Management, Service Catalog, Asset Database, and CMDB.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.

Responsibilities

• Design, develop, and configure ServiceNow solutions based on business requirements.
• Troubleshoot and resolve complex technical issues related to ServiceNow.
• Ensure all solutions and workflows are aligned with best practices for ServiceNow modules (CSM, HRSD, Sec Ops).
• Provide technical support and guidance to end-users.
• Collaborate with other teams to ensure successful implementation and integration of ServiceNow solutions.
• Stay up to date with ServiceNow technology and best practices.
• Develop and maintain technical documentation and user manuals.
• Participate in the planning, design, and implementation of ServiceNow upgrades and enhancements.
• Lead and manage ServiceNow projects, ensuring timely delivery and high-quality results.
• Conduct training sessions for end-users and stakeholders.

Additional Requirements

Experience with a variety of systems integrations such as REST and JSON.

Job Nature

Full Time

Educational Requirements

Bachelor’s degree in computer science, Information Technology, or related field.

Experience Requirements

5 to 7 years

Job Location

Atlanta

Job Level

Senior

How to Apply

Interested candidates can send their resumes to [email protected] mentioning "Job Title" in the subject line.

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