Senior Program Manager

Job : Business Analyst

Location : Harrisburg, PA

Duration : 12+ Months

Job Description :

The Department of Labor & Industry desires an experienced Senior Business Analyst to help oversee multiple ongoing Information Technology enhancement projects supporting the DLI Vocational Rehabilitation, Central Services, Labor and Safety Management (VCL) division.

This engagement requires staff interaction with agency program areas, potential vendors, and EBR (IT) Delivery Center. Prior experience in Software Development and Implementation is required.

Familiarity with Project Management methodologies and / or managing & tracking a project against a project plan is also a plus.

Incumbent will work closely with the assigned Division Manager / Project Manager and must be able to help coordinate activities, staff schedules, and support the Division Manager / Project Manager in keeping the projects on track and on a very strict timeline.

The incumbent may be required to assist with small tasks to ensure project is on schedule and suggest or coordinate corrective action if it is behind schedule.

Incumbent must be organized, self-motivated, able to meet deadlines and capable of working on multiple tasks at one time.

Must also be able to effectively communicate, verbally, in writing, or via electronic media, and facilitate collaboration across the full range of executive, business, and technical resources.

Incumbent will also be closely aligned with requirements gathering, validation testing, and developing training materials.

The incumbent must have advanced business analytical skills, leadership abilities, and be able to perform the following activities :

• Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), and Gap Analysis
• Facilitate Joint Application Development (JAD) or Detail Design Sessions (DDS) facilitation
• Document business process requirements and process diagram flows, review business policy and procedure documentation, create / update documentation as needed and review with business partner and IT administrator resources
• Engage as Liaison between business partner agency and information technology (IT) staff including Project Manager and internal / vendor development staff.

Possess the ability to interact with various staff levels including senior executive managers.

• Collect, analyze, and document business requirements, business rules, processes, and legislation and generate functional and system requirements documentation required for system development.
• Plan and coordinate overall testing efforts to include test plan, creation, and execution of test scenarios for system integration testing (SIT) and User Acceptance Testing (UAT).
• Orchestra coordination and execution of Training Plan including development of training materials, quick reference guides, and standard operating procedures manuals.
• Use specialized software (Team Foundation Server) for creation and management of system application documentation, tracking system changes, tracking reported bugs, creation of Test Plans, Test Suites, Test Cases
• Ensure compliance with all applicable Commonwealth information technology policies and EBR-DC guidelines, security, and related standards.
• Analyze legislation or other business documentation to determine any necessary IT system or business process changes that are required.
• Ensures proper escalation to appropriate management of issues and potential project risks including compliance risks or limitations of available information technology services risks impacting development completion or impacts to schedules
• Other related Application Lifecycle Management (ALM) activities related to the Business Analyst functions.

Work may also include leadership activities of lower-level team of resources used in the completion of project related objectives.

Those activities include but are not limited to :

• Advise / guide assigned staff involved in documenting business process as requirements within and across multiple business areas, review business policy and procedure documentation, create / update documentation as needed and review with application developers for code development.
• Lead lower-level business analysts and assigned contractor staff ensuring completion of project tasks and maintain status tracking of related tasks against project timelines.
• Participate in the performance evaluations of subordinate business analyst and assigned contractor staff work consistent or organizational requirements, as appropriate.
• Oversee contractor staff assigned to tasks regarding the analysis of legislation or other business documentation (i.e., RFPs) to determine necessary IT system changes or changes to business processes required to meet the objectives of an agency initiative.

Experience using formal requirements gathering methodologies

Required

10Years

Experience developing business, functional, and non-functional requirements

Required

10Years

Experience developing Requirements Traceability Matrix

Required

7Years

Experience developing Training and Standard Operating Procedures (SOP) materials

Required

7Years

Experience working to facilitate collaboration across the full range of executive, business, and technical resources

Required

7Years

Experience with testing efforts to include test plan, test scenarios for SIT and UAT and organizing users to Facilitate effective tests

Required

7Years

Experience working on state government projects / assignments

Highly desired

4-year college degree or equivalent

Required

Business Analyst Certification (certification from an accredited organization like IIBA) - please provide details

Highly desired

Experience with Agile methodology

Required

7Years

Experience with Microsoft Visio and Project software and Team Foundation server (Dev Ops version)

Required

7Years

Experience with PM methodologies and / or managing & tracking a project against a project plan