Medical Receptionist

JOB DESCRIPTION

We are a growing network of neighborhood health centers serving over , patients in San Joaquin, Solano and Yolo Counties, making us one of the area’s largest safety net providers.

We offer integrated medical, dental, behavioral health, and supportive services, all using a model that puts the patient at the center of the care team"

Responsibilities

• The Medical Receptionist reports to the Medical Receptionist Team Leader and the Clinic Manager at the site of assignment
• Inputs data and verifies registration and screens patients of all age groups for payment source and special program eligibility
• Maintains appointment system
• Calls patients of all age groups day before appointments and does mail reminders
• Answers telephone, screens and routes calls appropriately, takes messages, and provides information, effectively and efficiently
• Contacts new enrollees of all age groups under various health plans to set up initial appointments
• Updates, corrects, and clears clinic route slips
• Opens and closes clinic buildings as required
• Accepts payments over the counter, fills out receipts and balances cash at end of day
• Pulls positive labs and obtains medical chart for review by providers
• Files reports in a timely manner; follows check out procedures for medical records; maintains confidentially of medical records
• Coordinates the referral of patients and the appropriate follow-up of referrals as directed by the nursing and clinician staff
• Handles patient complaints
• Opens, sorts, and distributes mail
• Processes requests for medical records
• Participates in meetings as required
• Travels to different sites as assigned
• Performs other tasks as assigned
• Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies
• Occasionally lifting files or paper weighing up to 35 pounds
• Work performed in reception, medical records, and cashier areas
• Involves frequent contact with patients

Qualifications

• At least one year of full-time experience as a medical receptionist, at least one year of experience in a customer service position, or satisfactory completion of a medical receptionist or medical assistant training program preferred
• Some experience in medical field required
• Knowledge of business office procedures
• Knowledge of grammar, spelling, and punctuation to type patient information
• Skill in operating computer, photocopy and facsimile (FAX) machine
• Skill in greeting patients and answering the telephone in a pleasant and helpful manner
• Ability to communicate clearly
• Ability to sort and file materials correctly by alphabetic or numeric systems
• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Completion of high school or possession of GED

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.

With a network of almost 30, consultants and more than 4, clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune .

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.