Senior Practice Manager

Job Description

Job Description

At Terry Reilly we are happy to provide integrated care through our medical, dental and behavioral health services making us a unique team to be a part of in the Treasure Valley.

We believe a healthy community is a thriving community, and our success is a direct result of our mission-driven and talented team.

It is important to us that our staff is given a healthy work-life balance, so we support and value your time in and out of the clinic setting.

With an impressive benefits package for providers including low-cost healthcare options and loan reimbursement grant opportunities, we hope you will consider joining our growing team!

GENERAL RESPONSIBILITIES

In collaboration with Clinic and Divisional Leadership, responsible for the day-to-day clinic operations to meet productivity, financial, customer service and quality standards.

Responsible for supervision of assigned Program Managers, Clinic Managers, Front Office Supervisors, and Patient Access Specialists.

Supervises, organizes and evaluates services provided within Allumbaugh House, including personnel related matters and community relations.

Ensures support for clinicians, fosters teamwork of both front and back-office staff with an overall goal of quality patient care.

Collaborates with the Clinic Leadership Team to help implement and enforce protocols, policies, and procedures to meet organizational goals.

Establishes and maintains a professional and customer service-oriented environment, while meeting corporate and departmental goals, objectives, and policies.

MINIMUM QUALIFICATIONS

• Master's degree in clinical, healthcare administration or business-related field.
• 4+ years' leadership experience as an operations Manager or Practice Manager with the demonstrated ability to develop staff.
• Strong conceptualization capabilities to introduce new ideas and solutions that will improve methods, procedures, or systems.
• Strong leadership skills with ability to motivate and mentor team members to achieve positive and effective results, and generate creative ideas, innovative thinking and imaginative solutions.
• Knowledge and ability to develop and implement strategic planning concepts and covert into achieved goals and objectives
• Strong interpersonal, communication and networking skills. Must be able to speak effectively before groups and actively engage the general public in outreach situations.

Excellent communications skills, both oral and written. Able to resolve differences of opinion, using tact and diplomacy.

• Able to organize, prioritize, and coordinate multiple activities and tasks.
• Strong analytical and problem-solving skills.
• Ability to work independently and use sound judgment. Able to set priorities, be organized and be a self-starter.

PREFERRED QUALIFICATIONS

• Experience in data analytics and practice management competency.
• Experience in an EPIC EHR.
• Bilingual in Spanish / English
• Experience in an FQHC and / or working with underserved populations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.