Design Consultant

About Waterworks

When you see the world's most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more.

We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.

What We Provide

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member's contributions to our mission.

We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical / dental / vision, and 401k retirement savings plan.

We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day.

The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

The Role

Join us as we expand and introduce Waterworks products at RH's newest gallery, opening in late fall in Newport Beach! As a Waterworks Design Consultant, you'll manage all aspects of client relationships, from marketing products and our brand to converting orders.

You'll be the expert and trusted advisor for Waterworks products, guiding clients to the best solutions while maintaining top-notch service, integrity, and professionalism.

By building strong relationships, you'll strive to increase sales and deliver the excellent experience that clients expect from Waterworks.

As a brand ambassador, you'll embody an entrepreneurial spirit and a customer-focused approach. You'll work for Waterworks in our dedicated space within the RH Newport Beach Gallery, collaborating with RH Gallery leaders and associates.

Responsibilities

• Effectively and confidently pitch the Waterworks' line of products
• Qualify and educate clients on Waterworks product offerings
• Provide a superior client experience to enhance long-term relationships and brand loyalty
• Meet or exceed assigned quote, order and sales goals
• Manage all phases of client projects including initial meetings, product specification and selection, providing quote and pricing, following up to close sale and initiate payment
• Supply monthly / weekly updates on pipeline and project status
• Actively participate in industry events; i.e. networking events, CEU presentations, lunch and learns, etc.
• Maintain visual standards of the Waterworks shop within the Gallery
• Other projects and activities as needed to drive sales, provide exceptional service or uphold brand standards

Requirements

• 3 plus years of outside / inside sales and / or business development experience in the high-end, luxury brand environment
• Experience with cabinetry / custom cabinetry strongly preferred
• Proven track record of consistently meeting or exceeding sales and marketing quotas and goals
• Exceptional communications skills, both verbal and written
• Ability to listen and translate client's needs into sales
• Strong persuasion, negotiation skills and the ability to influence others; close sales transactions / deals
• Self -motivated and possess the ability to manage multiple tasks and projects simultaneously
• Passion for design and the Waterworks brand
• Working knowledge of Microsoft Office Suite; CRM and other sales tracking tools
• Plumbing and / or tile industry experience preferred
• Full time / 40-hour work week that may include shifts during weekends and evenings to ensure coverage during peak shopping times and to meet customer demand
• Represent Waterworks and the RH brand through polished communication, personal appearance and professionalism

Our Values

Be Authentic : Engage in real conversations. Communicate honestly with respect and professionalism.

Raise The Bar : Share ideas to uphold our standard of excellence. Never settle for less than the best.

Own It : Be responsible for your results. Empower yourself and others to step forward and lead.

Partner For Perfection : Collaborate with peers and teammates to deliver superior service to our clients.

Love What You Do & Do What You Love : Generate excitement and enthusiasm for our brand and company.

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military / veteran status, or any other status protected by federal or state law or local ordinance.

Waterworks may require physical requirements within its Showroom locations as follows :

Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. Ability to maneuver effectively around showroom floor, stock room and office.

Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing. Licensed to drive preferred.

Ability to travel locally or out of state.