Job Overview :
The Employee Resource Specialist is responsible for providing exceptional customer service to Mobile Health employees, stakeholders, vendors and communities we serve.
Perform employee related duties as it relates to payroll, FMLA, scheduling, and a host of other employee related functions.
Provide overall support to Mobile Health employees by following through on employee inquiries through initial request through resolution.
The Employee Resource Specialist will report to the Employee Resource Manager.
Qualifications : Required :
Required :
- High Schoold Diploma
- 2 years’ business related experience or equivalent experience
Preferred :
- Associate's Degree or Related Field
- 2 years customer service experience
Scheduling Requirements :
- Full-Time, Days
- 40 hours per week
Essential Functions :
- Consistently demonstrate and support Mobile Health’s mission, vision, core values and department customer service standards
- Respond and serve as the point of contact for all employee related inquiries; including but not limited to Payroll, FMLA, PTO , tuition reimbursement and expense reimbursement inquiries and respond in a timely manner
- Participate in employee engagement initiatives, including compiling data and discussing trends and concerns with management
- Ensure tracking compliance and maintain reporting for all new hire licensure and certifications
- Assist the Employee Resource team with special projects, scheduling and identifying ways to improve processes and procedures
- Maintain reports surrounding all employee specific compliance requirements and any subsequent tracking if needed
- Assist with the preparation and submission of Request for Proposals (RFPs)
- Assist and prepare correspondence as needed
- Manage Mobile Health employee referral program; tracking and payments
- Conduct new employee orientation presentations as needed.
- Participate in special projects and other duties as assigned
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks :
- Medical / Dental / Vision plans
- 403(b)
- Short & Long Term Disability
- Basic Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care / Dependent Care Flexible Spending Accounts
- Discounts Through our Partners NJ Devils NJ Performing Arts Center Verizon And many more!
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