Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the powersports industry.
We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Bilingual Owner Connections Representative Spanish for a contract position! Interested? Get more details below.
- Contract Duration : 6-months
- Worksite Location : Plymouth, MN
- Compensation : $28.00-$29.00 per hour
Bilingual Owner Connections Representative Job Description
The Owner Connection Engagement Specialist plays a prominent role as the face of the brands before and after the customer’s purchase of the product.
Owners contact us with questions, concerns, feedback or ideas regarding their product(s), and the Connection Specialist’s role is to build rapport, listen, problem solve, and connect with the owners while delivering consistent transparency and communication throughout the interaction.
The role works to build relationships with current customers and establish a channel of communication for our future customers as they look to become part of the family.
What you’ll do as a Bilingual Owner Connections Representative :
- Communicate with owners in a highly individualized way, ensuring the conversation is focused on that owner and demonstrating agility to understand owner’s specific needs and provide solutions
- Manage cases and time to follow-up with possible customers
- Provide product expertise on a variety of products (parts, accessories and apparel)
- Proactively conduct dealership outreach to facilitate repairs on the behalf of the owner to build brand connection
- Analyze the Owner’s complaints, Dealer’s diagnostic findings and repair history, and consider other potential sources of information for use in evaluating available remedies to the Owner
- Manage proactive outreach to owners who have provided poor reviews about our brand / dealers via survey feedback
- Represent our brands as a brand champion , and actively enhance it with all levels of owners including possible follow-up communications
What you’ll bring to the Bilingual Owner Connections Representative role :
- Minimum of 2-year degree
- 3+ years of B2C experience; Powersports, or automotive dealership experience preferred
- Verbal and written fluency in English and Spanish
- Strong analytical and problem-solving skills with a commitment to meet or exceed service level promise
- Excellent oral and written communication skills with individuals at all levels; proficient in explaining complex situations to owners in an easy-to-understand fashion
- Critical thinking skills to work in a grey area role that may not have standard answers for all situations
- Effective decision-making, problem solving and negotiating skills
- Current knowledge of computer software and applications preferred Microsoft Outlook, Microsoft Office Suite, and SharePoint.
Facebook, Twitter, Instagram, CRM and AS400 experience a plus
Bilingual Owner Connections Representative - Spanish | Polaris
This company is hiring a Bilingual Owner Connections Representative – Spanish for a contract position! Interested? Get more details below. Bilingual Owner Connections Representative Job Description. What you’ll do as a Bilingual Owner Connections Representative:. What you’ll bring to the Bilingual O...
Owner Connection Representative - Spanish - Polaris
Owner Connection Representative - SpanishRide into your next career move with Polaris! Polaris has partnered with Doherty for over a decade to hire great employees! We are looking to hire Owner Connection Representatives (Customer Service) for Polaris in Plymouth, Mn. Position Summary:Polaris O...
Bilingual Owner Connections Representative - French Canadian | Polaris
This company is hiring a Bilingual Owner Connections Representative – French Canadian for a contract position! Interested? Get more details below. Bilingual Owner Connections Representative Job Description. What you’ll do as a Bilingual Owner Connections Representative:. What you’ll bring to the Bil...
Bilingual (English / Spanish) Senior Customer Service Representative - National Remote
Bilingual fluency in English and Spanish. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. Senior Customer Service Representative. Answer a high volume of calls from patients or their repres...
Tele Sales Representative - Bilingual Spanish
The Telesales incumbent must be able to communicate effectively and persuasively to a high volume of people throughout the workday, will develop new prospects and interact with existing customers primarily by phone to increase sales of an organization's products.Relies on experience and judgment to ...
Seasonal Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative (Bilingual: Spanish and English). Customer Service Representative (Bilingual: Spanish and English). Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Bilingual: Spanish and English...
Spanish Bilingual Customer Service Representative - Work from Home
Must be fluent to read and speak fluently in both Spanish and English. The use of wireless connections to access Everise Work at Home systems at any time is prohibited, even if the connection is encrypted. ...
Bilingual Customer Service Representative (Spanish)
Provide customer support in both English and Spanish via phone, chat, and email. Excellent written and verbal communication skills in English and Spanish. ...
Customer Service Representative (Bilingual: Spanish and English) Remote
Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Customer Service Representative. Customer Service Representative. Customer Service Representative. ...
Owner Connection Representative - French - Polaris
Owner Connection Representative - FrenchRide into your next career move with Polaris! Polaris has partnered with Doherty for over a decade to hire great employees! We are looking to hire Owner Connection Representatives (Customer Service) for Polaris in Plymouth, Mn. Position Summary:Polaris Ow...