RFP Technical Writer

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.

You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives where your purpose accelerates our mission.

Your role at Baxter :

The RFP Technical Writer is a technical professional position within the Enterprise Technical & Innovation division. This position will be the technical and security lead responding to RFPs and Security Questionnaires across Baxter’s product portfolio.

It is crucial to have a high level of familiarity and confidence with the IT environments in the acute care setting where our solutions will operate.

Must be able to engage with internal and external customers to represent the technical aspects of our solutions. The importance of exchanging information quickly and accurately goes beyond cost savings and winning new business;

it sets a standard communication process with new partnerships within organizations. Baxter’s goal is to create a unified approach to ensure that the RFP process provides an easy way to collect and evaluate a vendor’s background, experience, product or service quality and consistency, capabilities, customer service, security, and more.

Your team :

This position reports to the Director of Customer Experience & Integrations and is part of a team responsible for overall technology needs.

What you'll be doing :

• Develop and manage a formal field intake process to support pan Baxter Request for Pricing (RFPs).
• Supervises the development of proposals and / or other documents describing Baxter products and services in response to requests from prospective clients and / or current clients when up for renewal
• Analyzes and understand the requirements of Request for Pricing (RFPs), Request for Information (RFIs), and Security Questionnaires and plan and craft responses that adequately meet and address these requirements
• Writes and edits proposal for readability, consistency, and appropriate tone describing company capabilities, management approach, and / or past performance
• Collaborates with Subject Matter Experts and corporate personnel, developing and writing technical and management content for responses that are compliant with the proposal requests
• Collaborates with other departments including Marketing, Sales, Legal, Technology, and other experts to produce high-quality, accurate responses + Maintains RFP database that includes the FAQ / Technical / Legal / Security Product answers
• Analyzes data to ensure the relevancy of past performance materials to current requirements
• Coordinate all information in the format requested in RFP and according to Company standards
• Edits and proofreads proposals and other related materials to ensure accuracy, clarity, readability, and consistency with company guidelines and standards
• Collaborates with Corporate Leadership to develop proposal strategy, identify potential areas of improvement, solutions, and themes that support a winning strategy
• Responsible for end-to-end project management. Meets proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval
• Maintain files of all RFPs and completed proposals and presentations
• Contribute new and updated content from completed proposals to a content library
• Assist in special projects requested by Enterprise Technology & Innovation organization team.

What you'll bring :

• Bachelor’s degree in English, communications, computer science, or engineering preferred
• Experience in editorial writing for a technical environment that can be referenced and verified.
• 5+ years of experience either writing technical proposals or proposals for the government
• CompTIA Security+ certification strongly preferred
• Some design and formatting skills
• Exceptional organizational skills and attention to detail
• Ability to meet deadlines
• Excellent communication skills; especially asking questions and listening
• Problem-solving skills

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite.

This policy provides the benefits of connecting and collaborating in-person in support of our Mission

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