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Sailpoint Support Engineer

VirtualVocations
Tamarac, Florida, United States
Full-time

A company is looking for a Sailpoint Support Engineer to provide technical support and enhance IAM solutions.Key ResponsibilitiesProvide real-time resolution on a wide range of customer issuesPerform problem management and troubleshoot major incidentsDocument knowledge management materials and enhance customer requirementsRequired Qualifications2 - 5 years of L2 support experience2 - 5 years of experience with Sailpoint IIQ or Identity NowKnowledge of IAM components such as Identity Governance and Access Management2+ years of experience in information technologyFamiliarity with source control and support tools like ServiceNow and IIQ

4 days ago
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