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Senior Customer Success Associate

VirtualVocations
Garden Grove, California, United States
Full-time

A company is looking for a Senior Customer Success Associate to optimize value for a portfolio of accounts.Key ResponsibilitiesServe as the platform expert and provide user-level supportCollect customer feedback and communicate product recommendations to development teamsNavigate and influence stakeholders to achieve renewal and expansion targetsRequired Qualifications2-3+ years of experience in enterprise software or SaaS customer success / account managementExperience providing product support at the user levelSelf-motivated with the ability to manage multiple priorities in a fast-paced environmentKnowledge of publicly available information and social media analysis in enterprise organizations is a plusHigh level of accountability with the ability to execute on competing projects and deadlines

17 hours ago
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