Work Schedule : Duluth, GA, Fully On-Site, 8AM-5PM
LHH is seeking a Customer Service Account Executive with solid experience in account management, particularly in handling calls from a specific region and assisting with inquiries related to delivery and availability.
The perfect candidate should value adaptability and eagerness to work in a friendly and casual environment. The ideal candidate should be flexible in adapting to internal changes and software transitions.
Responsibilities :
- PO validations
- Keying orders
- Checking orders
- Facilitating the transition to new software systems, specifically within Oro
- Manage incoming calls from vendors within a specified region, addressing queries related to delivery, availability, and any other concerns
- Handle discrepancies and manual orders with Account Holders
- Maintain KPIs by managing a high volume of calls, targeting 50+ per day
Qualifications :
- Previous experience in account management is preferred
- Ability to manage customer relationships effectively, remaining level-headed and solution-oriented
- Patience and ability to work collaboratively within a team environment
- Commitment to timely resolution of inquiries, with a team goal of responding within 2 hours and minimizing the need for follow-up requests
Pay Details : $ to $ per hour
Search managed by : Clay Butler
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
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