Position Summary
The University of New Mexico is seeking an enthusiastic and dynamic Director of Ticket Sales to join our Athletics Department.
This position serves as a key member of the Department of Athletics staff, providing leadership and facilitating all aspects of the ticket sales team.
In addition, the position is responsible for developing and generating new ticket buyers and donors for UNM Athletics. This role comes with revenue-generating responsibilities and managing responsibilities ensuring success of the athletic ticketing unit.
The ideal candidate will have a proven track record in sales, a passion for collegiate athletics, and exceptional leadership skills.
The Director of Ticket Sales will also manage computerized ticket sales and operations of non-UNM Athletics events, approximately 10-15 events per year.
DUTIES AND RESPONSIBILITIES
Sales Strategy Development : Create and implement comprehensive ticket sales strategies to meet and exceed revenue goals.
Team Leadership : Manage and lead the ticket sales team, providing training, support, and motivation to achieve sales targets.
Revenue Generation : Drive ticket sales for all athletic events, including season tickets, group sales, and single-game tickets.
Fan Engagement : Develop and execute fan engagement initiatives to enhance the game-day experience and build a loyal fan base.
Partnerships and Sponsorships : Collaborate with the marketing and corporate partnerships teams to identify and secure sponsorship opportunities.
Customer Relationship Management : Maintain and utilize CRM systems to track sales, analyze data, and develop targeted marketing campaigns.
Budget Management : Oversee the ticket sales budget, ensuring efficient allocation of resources and maximizing ROI.
Reporting and Analysis : Prepare regular reports on sales performance, market trends, and fan engagement metrics for senior management.
Conditions of Employment
- If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.
- Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Minimum Qualifications
High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
1-3 years’ experience in live event ticket sales
Additional Requirements CampusMain - Albuquerque, NM DepartmentAthletics Ticket Office (925FA) Employment TypeStaff Staff TypeTerm - Full-Time Term End Date1 year from hire date StatusExempt Pay$3,697.
20 - $5,191.33 Monthly Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance.
In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the home page for a more information.
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