Description
- Assist with monitoring Accounts Receivable email box concerning billing and invoicing
- Communicate with clients about billing discrepancies and questions
- Engage management over any AR problems you encounter
- Initiate collections on past-due accounts
- Handle all special billing situations, using Customer Portals to review for short payments due to shipment issues, deductions, etc.
- Audit customer accounts in the system to ensure they contain correct information, such as billing addresses and invoice numbers
- Prepares, reviews and mails monthly customer statements
- Posts customer payments by recording cash, checks, and credit card transactions / Cash Applications
- Processing Daily invoicing by verifying and entering transactions
- Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and customers
- Resolves valid or unauthorized deductions by entering corrections to customer accounts
- Resolves customer accounts by examining payment plans and payment history to determine if collection letters need to be sent out on delinquent accounts
- Researches and negotiates chargeback claims
- Other duties as assigned
- Experience using Sage 300
- Experience with business-to-business Collections dealing with Customer deductions ( for rebates, sales allowances, promotions, etc.)
- Adaptable to change, able to work in fast past environment when needed
- Ability to work within a Team structure, as well as ability to work solo
- Understands that Teamwork is important, and at the end of the day, our individual work reflects on the Team as a whole
- Familiar with Cash Applications using Lockbox and ACH / wires
Requirements
- Ability to work with people at all levels within the company
- Experience using Sage 300 (This is a BIG Plus!)
- Experience with business-to-business Collections dealing with Customer deductions ( for rebates, sales allowances, promotions, etc.)
- Adaptable to change, able to work in fast past environment when needed
- Ability to work within a Team structure, as well as ability to work solo
- Understands that Teamwork is important, and at the end of the day, our individual work reflects on the Team as a whole
- Familiar with Cash Applications using Lockbox and ACH / wires
- Proven working experience as Accounts Receivable Clerk, Accounts Receivable Manager, or accountant
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records
- Data entry skills along with a knack for numbers
- Hands-on experience in operating spreadsheets and accounting software
- Proficiency in English and in MS Office
- Customer service orientation and negotiation skills
- High degree of accuracy and attention to detail
- BS degree in Finance, Accounting or Business Administration desired
- 2+ years experience in related field
Salary Description $29 / hr. - $31.25 / hr.
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