Student Services Receptionist - Yamhill Valley Campus

POSITION SUMMARY

This position provides college-wide information, referrals, and assistance to students, staff and the general public. This position also provides front desk and administrative support to the Yamhill Valley Campus student services and faculty teams.

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community.

We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals.

If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.

This is a part-time hourly pool. Applications are collected for possible immediate, or future college vacancies. This type of employment is temporary and often sporadic.

You may only be contacted if a review of your application results in the intent to pursue your candidacy.

WHEN APPLYING FOR THIS POSITION, YOU WILL BE REQUIRED TO ATTACH THE FOLLOWING ELECTRONIC DOCUMENTS :

Unofficial Transcripts- An electronic copy of your academic transcript(s) from an accredited institution must be attached with your application.

If you have academic credentials from non-U.S. institutions, you will need to include an evaluation of your credentials

TERMS OF EMPLOYMENT

• Requires flexible work schedule to meet program needs, which may include evenings and / or weekends.
• All positions at Chemeketa are required to be available for work onsite as requested by the College.
• Requires the provision of official transcripts upon hire
• Employees must maintain Oregon or Washington residency as a condition of employment.
• Part-time hourly positions will not exceed 900 working hours per fiscal year
• Successful applicants for designated positions must pass a background inquiry, which may include criminal, driving, credit and full background checks.

Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment.

Providing false information will result in rejection of an application, employment offer or dismissal

DUTIES & RESPONSIBILITIES

Essential Functions :

• Provides quality customer service at the front desk by incorporating respectful, patient, positive, and solution-focused behaviors and attitudes
• Provides a welcoming presence, an attitude of service and makes every attempt to meet the needs of internal and external customers who present at the center
• Greets people seeking assistance, gives directions / answers questions regarding student support resources using a variety of information sources
• Actively collaborates with a variety of students, staff and the public
• Assists with college activities such as registration, conferences, special events
• Processes records, requisitions, and forms
• Conducts general office filing and maintenance
• Researches information as needed, including using various confidential records and databases
• Types, copies, files, distributes, tracks and replenishes various forms and materials
• Assists in answering phones and directing calls for the department
• Assists in scheduling student appointments over the phone / in-person, including checking students in for appointments

Institutional Expectations :

• Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
• Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
• Embraces, understands and uses appropriate technology tools to accomplish job functions
• Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

CANDIDATE QUALIFICATIONS

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. If you are unsure whether you meet all of the qualifications listed below, we encourage you to apply and address through your application materials all of the relevant education, transferable skills, and related experience that makes you a great candidate for this position.

Minimum Qualifications :

High School Diploma / GED

AND-

One year of customer service experience

Core Competencies

• Bicultural / multicultural skills sufficient to select appropriate behaviors, values and attitudes within different cultures during interactions with others
• Ability to work independently on a variety of difficult and responsible secretarial duties
• Knowledge of current office practices
• Ability to work effectively with students, staff, faculty and the general public
• Skills in managing and prioritizing multiple tasks or projects

Preferred Qualifications

• One year clerical, reception and / or secretarial experience or related education
• Experience working in an environment serving diverse customers
• Experience using the Microsoft Office Suite
• Experience using the Google Suite
• Bilingual English / Spanish - Reading, writing, and speaking fluency

ADDITIONAL INFORMATION

Please Note : As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information.

Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications.

Required documents must be provided at the time of application. Please remove your social security number from your documents, including transcripts.

Documents containing social security numbers will be considered incomplete. Additionally, applications which do not have the required documents attached will be considered incomplete.

Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

VETERANS' PREFERENCE

Applicants are eligible to use Veterans' Preference when applying with Chemeketa Community College in accordance with ORS 408.

225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

You can request copies of your military service record through the National Archives website at