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Call Center Advisor

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Call Center Advisor 1 - Tier 1 (Remote).Key ResponsibilitiesProvide first-tier customer service support for inbound calls, addressing client needs and issuesMaintain accurate records of customer interactions and assist with billing or shipment problemsCollaborate with other departments to resolve customer issues and enhance service experienceRequired QualificationsHigh School diploma or G.

E.DAt least 1 year of customer service experienceVeterinary clinic or animal-related call center experience preferredFamiliarity with business apps and software, including Microsoft Suite and Google SuiteMust be able to work rotating Saturdays

2 days ago
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