People Partner Coordinator

This is a remote position.

Ensure a positiveexperience for employees by providing daytoday support on PeopleTeamrelated policies andprograms

Use case management system tointeract with employees to track cases for trends and ensure properdocumentation

Help drive the content on processesand initiatives introduced by the People Team for the Open Access(selfservice) knowledgebase

Assists and encourages employees tomake effective use of Open Access (i.e. Selfservice) knowledgemanagement case management tool and any other People systemsavailable to them in order to drive rapidresolution

Collaborate with the broader PeopleOperations team People Team COEs (Total Rewards Recruiting TalentDevelopment) and the Business Partners and People partners toprovide feedback andsupport

Partner with People Team ITFacilities and other crossfunctional partners to ensure theonboarding and offboarding processes are delivering the rightemployee experience

Responsible for escalation of issuesin a timely manner to ensure an effective employee experience whileremaining engaged in resolving theissue

Ensure that all criticaladministrative transactions like the I9 or background check processare accurate and handled in a timely and compliantmanner

Provide exceptional service toquestions and issues received fromemployees

Help maintain and audit employeepersonnel files

Provide support to overall PeopleTeam initiatives whennecessary

Requirements

Bachelor s degree in human resourcesBusiness Administrationpreferred

Minimum 12 years experience in an HR support role preferably in a shared servicesenvironment

General knowledge of HR functionalareas and workflows

Experience with Workday andSharePoint ispreferred

Experience with Remedy JiraServiceNow or similar case management systems stronglypreferred

Ability to act with integrityprofessionalism and confidentiality with sensitive data andconversations and effectively work with employees at all levels ofthe company

Must be able to learn and applyquickly as well as to dispense / share knowledge in a teamenvironment

Exceptional customer servicesskills

Attention to detail and strongorganization skills

Excellent verbal and writtencommunication skills

Strong analytical and problemsolvingskills

Experience working in a fastpacedprofessional global business environment is aplus

Must be selfmotivated demonstrateinitiative and able to workindependently.

Must be able to prioritize deliveron deadlines problem solve andmultitask

High proficiency in Word Excel andPowerPoint and ability to research compile and present informationand data

General knowledge of HR functionalareas and workflows Experience with Workday and SharePoint ispreferred Experience with Remedy, Jira, ServiceNow, or similar casemanagement systems strongly preferred Ability to act withintegrity, professionalism, and confidentiality with sensitive dataand conversations, and effectively work with employees at alllevels of the company Must be able to learn and apply quickly, aswell as to dispense / share knowledge in a team environmentExceptional customer services skills Attention to detail and strongorganization skills Excellent verbal and written communicationskills Strong analytical and problem-solving skills Experienceworking in a fast-paced, professional, global business environmentis a plus Must be self-motivated, demonstrate initiative, and ableto work independently.

Must be able to prioritize, deliver ondeadlines, problem solve, and multi-task High proficiency in Word,Excel, and PowerPoint and ability to research, compile, and presentinformation and data