HRDI: Front Door Diversion Coordinator

Position Title : Front Door Diversion Coordinator Reports To : Clinical Director Department : OMH Non-Exempt Status Grade : TBD Last Revised : 01 / 2023 POSITION SUMMARY Primary responsibilities is to oversee and provide intake assessments to referrals received from PAS-R and community partners.

Additionally, outreach and market to alternative site for referrals to the Front Door Diversion Program Outreach to Continued Engagement of Consumers Leaving EDs or Inpatient Units without Agreeing to Alternative Care Options : To increase the likelihood of avoiding institutional level of care, the Provider shall have the capacity to conduct telephone or face-to-face outreach : To consumers who were provided recommendations for alternative care options but left the ED or inpatient unit without agreeing to active services.

Provide continuing care management for consumers accepting alternative care options until a hard hand-off is accomplished with the next level care provider.

POSITION RESPONSIBILITIES Provide community outreach and engagement via marketing and scheduled meetings with referring entities Submit weekly reports on referrals and outcomes.

Meet with Supervisor to discuss program updates, referrals, and diversion outcomes. Provide ongoing supervision and trainings to staff.

Assist staff with conducting assessments for referrals Assign clients to staff to provide clients with ongoing case management services.

Participate in staff meetings and supervision as scheduled. Attend staff development training and seminars as approved by supervisor.

Establish relationships with key individuals within the community, especially as a resource for program participants. Conduct and / or participate in speaking engagements to promote the program, as directed.

Secure participant agreements for referral sources Provide community-based case management to clients refusing treatment at the time of discharge from an In-patient setting.

Assist with completing general intake assessments for walk-in clients Attend Front Door Diversion meetings with state Other related duties as assigned by manager QUALIFICATIONS At least 2 years of related clinical and supervisory experience.

Mastered degree preferred. LSW, LPC preferred. Knowledge of community / hospital associations / affiliations. Excellent communication skills (oral and written communications).

Well organized, detailed oriented and able to function in a fast-paced work environment. Knowledge of computers and applicable software.

Valid Driver’s license WORKING CONDITIONS AND PHYSICAL EFFORT : Has a working vehicle Work is in office and community based Moderate physical activity.

Will require physical effort including frequent walking and occasional lifting up to 25-50 pounds as well as some extended periods of standing Very limited exposure to physical risk Powered by JazzHR