About us
LAUREL BAY HEALTH & REHABILITATION CENTER
We are looking for a Front Desk Receptionist to manage our front desk and to perform a variety of administrative and clerical tasks.
As a Receptionist, you will be the first point of contact for our Facility. Our Receptionist’s duties include but nor limited to offering administrative support across the organization.
You will welcome guests and greet people and family members who visit their loved ones. You will coordinate front-desk activities, including redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations.
Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone / email
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Word and Excel
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree
Benefits : Dental insurance
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule : 8 hour shift
8 hour shift
Monday to Friday
Weekends as needed
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