Cybersecurity Technical Writer

We’re looking for an experienced, versatile Cybersecurity Technical Writer to work with Microsoft Threat Intelligence researchers / analysts.

In this position, you’ll work with our security experts to plan, write, and publish articles about the latest cybersecurity threats and trends, including threat actors and the infrastructure that enables them, to help keep our customers and the industry safe and informed.

We’re the Microsoft 365 content experience team and we support business and enterprise customers by providing them with the latest threat intelligence, security research, and actionable protection guidance.

Our content support for various security teams spans across endpoints (Windows, Mac, Linux), email and collaboration tools, identities, and cloud services and apps, helping shine a light on the latest cybersecurity attacks.

Whether it’s in the context of ransomware attack, supply chain compromise, or AI threat research, this role will support the content needs of our security team, providing in-depth information about the attack and remediation steps.

It includes an in-depth review of the campaign and the threat actor, mapping of tactics, techniques, and procedures (TTPs) to the MITRE framework, and visuals to help our customers understand the attack.

We create a variety of content including :

• Threat analytics reports in Microsoft 365 Defender portal
• Notification alerts about attack detections displayed in the Microsoft 365 Defender portal

Qualifications

Required Qualifications :

• 3+ years experience in writing, content design, information technology (IT), or coding / programming
• OR equivalent experience.
• Experience in creating technical documentation and security content for enterprise, IT, and cybersecurity.
• Experience working with cybersecurity researchers / analysts and in-depth understanding of cybersecurity, incident response, malware, adversary tactics and techniques, and telemetry data analysis.

Other Requirements :

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings :

Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire / transfer and every two years thereafter.

Preferred Qualifications :

• 4+ years experience in writing, content design, information technology (IT), or coding / programming or Technical Certification or Degree in Computer Science, Management Information Systems, English, Writing, Journalism, Communications or related field AND 2+ years experience in writing, content design, information technology (IT), or coding / programming
• OR equivalent experience.
• 3+ years experience in a related technical domain.
• Proven technical expertise and confidence that helps you to ramp up on new projects quickly.
• Demonstrated written and verbal communication skills.
• Familiarity with AI and associated AI skills operationalization.
• Independent, proactive, resourceful, has excellent project management, systemic thinking, content strategy, and creative problem-solving skills.
• Growth mindset and learn-it-all attitude.
• Willing to work on Pacific time zone work hours.

Responsibilities

• Work closely with our security researchers / analysts to understand the latest attacks and malware threats.
• Use researcher notes and information to author articles about individual threats and campaigns. You’ll use the right verbiage and guidance to inform and reassure our customers on what to do in case they come across those threats.
• Work in an agile environment with Microsoft security teams around the world.
• Contribute to the social media, editorial, and communications strategy to amplify content and develop cohesive security narrative.
• Work with proprietary tools to publish articles to the Microsoft 365 Defender portal.

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