COLLECTIONS SPECIALIST
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success.
You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
The Collections Specialist is responsible for the effective and timely collection of outstanding customer balances through professional written and oral communication.
The position will require an individual to manage a large portfolio of assigned accounts and will be expected to meet specific monthly targets in response to company goals.
This position will report to the Credit and Collections Supervisor.
What You'll Do
- Outline the job's day to day responsibilities, the level of complexity, and the actions the job holder must complete to succeed at the job.
- Monitor accounts to identify overdue payments and prioritization of daily collection activities as directed by Supervisor
- Ability to research various sources to identify proper customer contact in securing payment information and reviewing historical data
- Contact customers to collect outstanding payments while adhering to company values
- Document collections efforts with clear and concise notes in the company ERP system
- Report on collection activity
- Escalate collectability issues / roadblocks related to delinquent accounts to Supervisor
- Ability to communicate and work cross-functionally with team members inside and outside the Order to Cash function
What You'll Bring
- High school diploma or equivalent
- Minimum 2 years of business-to-business collections experience
- Proficient with email
- Customer service mindset
- Strong written and oral communication skills
- Strong organization skills and ability to multi-task in a fast-paced environment
- Familiarity with laws related to debt collection
- Knowledge of billing procedures and collection techniques
Nice To Have
- Associate degree or related college courses helpful
- Sage Intacct, Salesforce.com, and / or large CRM / ERP experience a plus
- Yaypay
Better Together
Diversity. Inclusion. They're more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us.
We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
About Us
BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access.
We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.
Learn more at www.beyondtrust.com.
LI-JB1
Collections Specialist
Manage collections for a variety of leasing products by working directly with lessees or their agents to identify repayment terms, lease modifications with accountability for collection activities related to delinquent and past due accounts. Facilitates collections process on past due accounts from ...
Resident Billing & Collections Specialist II
Resident Billing & Collections Specialist II. Phoebe Ministries is hiring a Full-time Resident Billing & Collections Specialist II to join our long-term care facility in Allentown, PA. Responsibilities for a Resident Billing & Collections Specialist II with Phoebe Allentown:. The Resident Billing & ...
Collections Specialist
NewLane Finance is immediately seeking an experienced Collections Specialist with strong skills in, but not limited to, effective communication, ability to identify issues and provide solutions, attentiveness, and time management. This position will be reporting to the Director of Collections of New...
Collections Specialist
Collections Specialist needed for a contract opportunity with Yoh’s client located in Wayne, PA. As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate recovery activities to minimize risk costs and optimize returns. Considering candid...
Billing and Collections Specialist
Responsible for verification and interpretation of insurance benefits and establishing financial arrangements with guarantor/patient.Estimate patient out-of-pocket and make financial arrangements with guarantor/patient.Post payment and follow up with claims.Prepare and review all billing forms to en...
Collections Specialist
Responsibilities for the Collections Specialist. Qualifications for the Collections Specialist:. Previous experience as a collections specialist or similar role. ...
Collections Specialist
This Collections Specialist will be responsible for all accounts receivable related functions. ...
Future Opening: Collections Specialist
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department. High Volume corporate Collections experience. Knowledge of Billing and Collections procedures. ...
Account Manager Collections Specialist
The Account Manager Collections Specialist at Miracle Motors Allentown is responsible for managing and overseeing the accounts receivable collection process for our dealership. Prior experience in collections, accounting, or customer service strongly preferred. ...
Credit Collections Specialist | Growing Company | Hybrid Work Schedule
Collections/Credit Specialist. Successful candidates will be a hard-working driven individual that will be able to assist the Fin Ops team in customer payments, collections, and review applicant credit reports. Communicate with customers for collections purposes through outbound calls, email, text, ...