A company is looking for a Program Manager - Digital Customer Success to enhance customer experience and value realization through digital strategies.
Key ResponsibilitiesDrive customer onboarding, adoption, retention, and success through digital programsInnovate and manage outreach campaigns based on data signals and customer segmentationIdentify opportunities for increased customer engagement and feature adoptionRequired Qualifications3-4 years of relevant experience in customer success, account management, or project management, preferably in a SaaS environmentUnderstanding of Search and AI technologies in enterprise settingsExperience in scaling outreach campaigns from small to large cohortsProven ability to manage customer engagements to completion and satisfactionFamiliarity with Algolia, Gainsight, and ThoughtSpot is a benefit
Strategic Customer Success Manager
A company is looking for a Strategic Customer Success Manager to act as a trusted advisor to customers and drive adoption of solutions. ...
Customer Success Manager, Smart City
Customer Success Proficiency -- Experience with Account Management or Customer Success, ideally for a SaaS product. Customer Success Manager, Smart City. Reports to: Director of Customer Success. Department Name: Customer Success Team. ...
Scaled Customer Success Manager
A company is looking for a Scaled Customer Success Manager (SMB) to engage with SMB customers and drive retention and growth opportunities. ...
Customer Success Manager II
The Customer Success Manager II (CSM II) will be responsible for building and maintaining strong relationships with customers, ensuring they achieve success with our solutions, and driving overall customer satisfaction and retention. The CSM II will drive higher-level customer success strategies, me...
Customer Success Enablement Manager
A company is looking for a Customer Success Enablement Manager responsible for executing strategic enablement programs for the Customer Success team. Key Responsibilities:Design and develop engaging learning opportunities using Articulate 360 appsFacilitate training sessions and lead GTM initiatives...
Lead, Customer Success Manager
The Lead, Customer Success Manager will join the expanding Customer Success team as a player/coach, serving as both a hands-on contributor and mentor a team of 4-6 Customer Success Managers. The Lead, Customer Success Manager will spend 70% of their time coaching and mentoring the team and the other...
Customer Success Manager
Customer Success Manager - Product Department. We are seeking a dedicated Customer Success Manager to join our team at the Federation of Italian American Organizations of Brooklyn in the Product department. As a Customer Success Manager, you will be responsible for building strong relationships with...
Senior Manager, Digital Mobile Experience and Customer Engagement
The Senior Manager, Digital Mobile Experience and Customer Engagement will play a critical role in developing the strategy and roadmap to drive Adoption & Engagement of our consumer experiences with the new Super App. CVS Health has a bold digital agenda to transform health care and empower millions...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Customer Success Manager
We seek a highly motivated and talented Customer Success Manager to join our fast-growing AI company. In this role, you will play a crucial part in ensuring customer satisfaction, providing ongoing training and support, and acting as a trusted advisor to help customers achieve their operational goal...