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Customer Contact Center Representative

VirtualVocations
Sunnyvale, California, United States
Full-time

A company is looking for a Customer Contact Center Representative to provide patient support and customer service.Key ResponsibilitiesManage inbound and outbound calls, chats, and emails to provide customer information and supportDeliver educational materials and program information to healthcare providers and patientsDocument all interactions accurately and maintain compliance with program standardsRequired Qualifications and EducationHigh School diploma required;

college degree preferredMinimum of one year of inbound contact center experienceCustomer service experience in a pharmaceutical or healthcare environment preferredAbility to work in a fast-paced environment and manage multiple tasksFully competent in MS Office applications

21 hours ago
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