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Contact Center Representative

VirtualVocations
Sunnyvale, California, United States
Full-time

A company is looking for a Contact Center Representative for their Scheduling Team.Key ResponsibilitiesHandle inbound and outbound calls to schedule health assessment visitsAddress customer needs, complaints, and provide solutions while ensuring customer satisfactionUtilize software and tools to meet call center metrics and provide excellent serviceRequired Qualifications2+ years of call center experience in a target-driven environmentExperience in outbound sales is a plusAbility to thrive in a fast-paced environment and manage multiple tasksProficiency in various software, including MS OfficeTyping speed of 40 WPM; 60 WPM preferred

21 hours ago
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