The main purpose of this position is ensuring that all Safety Department rules and policies are being documented, enforced and resolved.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
Provide customer service to drivers calling in and in person with questions regarding compliance to their hours of service.
Identify the drivers needs and provide immediate feedback.
- Ability to communicate any problems to our driver associates and provide feedback and resolution.
- Research drivers requests to make log corrections through the computer system. Verify validity through the computer system and update accordingly.
Respond back to driver on all researched corrections whether valid or not.
Work various audit reports by using the computer system screens. Using the reports, research for violations of the hours of service regulations and determine disciplinary action.
Handle audit calls and carry out disciplinary action. In addition, ensure the computer is updated with the proper information.
- Monitor drivers with in-cab device communication issues and ensure timely resolution or repair.
- Review paper logs used during malfunctions for accuracy and violations of the hours of service regulations and document any issues discovered.
- Perform rate and review functions of the Bendix Safety Direct video critical event management system.
- Documents various driver incidents and complaint reports as well as any necessary coaching and counseling.
- Assist in determining dispositions for road tests and students determined to "not be progressing" in the training program.
- Perform accident reviews and provide a disposition or gather information on a driver file and pass that information along to a Corporate Safety Manager.
- Manage the driver’s annual reviews.
- Review all MVR’s that are ran on current drivers to be sure we are DOT legal.
- Manage student and trainer complaints as well as coordinate trainer suspensions.
- Performs other related duties as assigned by supervisory personnel in assisting with additional tasks.
- Corporate Safety Specialist job functions.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of D.O.T. regulations and company requirements, policies, and procedures for trainers and students.
- Excellent listening skills.
- Ability to communicate in a courteous and professional manner.
- Skill in operating a P.C. and various office equipment.
- Knowledge of AS-400, Microsoft Office and other office database systems.
- Ability to relate well with Drivers.
EDUCATION AND EXPERIENCE
- High school Graduate or General Education Degree (GED).
- One to two years’ experience in a position within the Werner Driver Training program.
- Safety Specialist Experience preferred.
- Maintain any credentials required to perform safety functions.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
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