Role : IT Procurement Project ManagerWork Location : St. Paul, MN (Hybrid)Contract : 12+monthsJob Description : We are seeking an IT Procurement Project Manager to serve as a key liaison between the Steering Committee, to assist in the procurement process to ensure the selection of the best vendor and platform suiting the needs of Metro Transit.
The PM will develop a scope of work and aid in the solicitation of a vendor and customer service technology platform; develop the technical requirements and scope of work that will be utilized for Request for Proposals for a Customer Reporting and Tracking solution;
and serve as a technical advisor for the evaluation of proposals and selection of vendors. Required Experience : Experience with public sector technology systems procurement.
Experience developing technical requirements and scope of work for Request for Proposals.Expertise in customer service technology systems and related business processes.
Proficiency in technology review and automation assessment.Expertise in workflow automation and workflow architecture.Expertise in systems integration and platform evaluation.
Strong analytical and problem-solving skills.Excellent communication and stakeholder management abilities.Proven track record in IT project management and IT change management.
Responsibilities : Task No. 1 : Develop Technical RequirementsDeliverable : Documented technical requirements for new systems, incorporating input from the Steering Committee and other internal stakeholders.
In addition to this, the Program Manager must include language addressing the vendor's responsibility to demonstrate their capability in comprehensive planning for system implementation.
This includes ensuring a smooth transition and continuous system functionality, encompassing vendor training and maintenance support.
Task No. 2 : Develop the Scope of Work Deliverable : Develop a comprehensive scope of work that will be incorporated into the RFP document prepared by the Council’s Procurement Department.
Suggest potential evaluation criteria for the RFP that will be reviewed and approved by the Council’s Procurement Department.
Task No. 3 : Serve as a Technical Advisor for Proposal EvaluationDeliverable : Serve as a Technical Advisor for proposal evaluations and coordinate with Procurement regarding potential requests for clarification or interviews.
Additional Task : Understanding of current Software Automation and Workflows or ArchitectureDeliverable : Assessment of existing software automation and identification of integration opportunities into the current IT infrastructure.
Provide technical expertise and insight to prioritize needed Customer Relations technology systems to ensure vendor expertise in this area.
Thank you for your time and I look forward to receiving your reply today.
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