Vice President - Clinical Sales Advisor

About EXL Health

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We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem.

Technology, data and analytics are at the heart of our solutions. We collaborate closely with clients to transform how care is delivered, managed and paid.

EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid.

Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions.

With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.

We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures.

We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality.

We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.

Job Overview :

Welcome to EXL Health, where we are not just transforming healthcare; we are reshaping the way our sales team navigates the complexities of clinical solutions.

As the VP, Clinical Advisor, you'll play a pivotal role in enhancing our team's effectiveness, ensuring inclusivity and collaboration define our approach.

Primary Responsibilities :

• Bring your expertise to bridge the gap between clinical, operational, and technical functions, making our services and solutions resonate seamlessly with clients.
• Craft compelling pitches that speak to the heart of our clients and prospects, turning every interaction into an opportunity.
• Embrace a role that involves 25-50% travel, bringing your insights directly to client visits, sales pitches, and conferences.
• Enable our sales team to communicate and sell clinical services and solutions effectively, fostering a culture of mentorship and continuous learning.
• Participate in Account Plan reviews, identifying new opportunities and understanding existing care management needs that our solutions can address.
• Hold the sales team accountable, measuring success against our shared objectives, and ensuring we constantly exceed expectations.
• Extend your influence across various channels, from whitepapers and webinars to marketing and consulting opportunities, contributing to our collective success.
• Align your efforts with annual growth targets, turning aspirations into tangible results that propel us forward.

Key Responsibilities :

• Dive deep into EXL Health's clinical portfolio, becoming an invaluable resource on features, benefits, and applications for Payer and Provider clients.
• Develop and deliver training programs, empowering our sales team with comprehensive knowledge of our clinical portfolio.
• Work hand-in-hand with internal stakeholders to create tailored training materials, presentations, and resources that support our clinical portfolio.
• Assist the sales team in translating complex clinical information into compelling, understandable messages for potential customers.
• Develop sales scripts, FAQs, and other tools to aid sales teams in their engagements, ensuring clarity and consistency.
• Co-create sales collateral, presentations, and materials that effectively communicate the value proposition of our clinical portfolio.
• Collaborate with the sales team in engaging with healthcare professionals and key decision-makers, building credibility and trust.
• Attend meetings with sales representatives, providing expertise during customer interactions to enhance credibility and trust.
• Work closely with the sales operations team to ensure that sales tools align with our clinical portfolio's value propositions and operational models.
• Act as a liaison between the sales team and product development, conveying customer feedback, market trends, and opportunities for product improvement.
• Contribute to the refinement of sales strategies based on insights gathered from the field, shaping our future success.

Qualifications : Education :

Education :

Bachelor's degree in a relevant field required (e.g., nursing, healthcare administration). Master’s degree preferred.

Experience :

• Minimum 5 years’ experience in Business Operations Management within Payers and Providers. Minimum 5 years’ experience in Utilization Management, Care / Case Management, and Contact Center within a Payer and / or Operations Management setting.
• Adaptability : Familiarity with Operations Management processes and the ability to adapt clinical process knowledge to a sales support context.
• Communication Skills : Excellent communication and presentation skills, with the ability to translate complex information into easily understandable terms.
• Global Collaboration : Experience in working with global, multi-cultural, and diverse teams across different time zones.
• Bonus Points : Experience in sales enablement or a similar role is a plus.

Attributes :

• Detail-Oriented Excellence : Detail-oriented with a commitment to delivering high-quality support to the sales teams.
• Balanced Expertise : Ability to balance expertise with the practicalities of sales processes, co-owning new revenue targets.
• Collaborative Spirit : Team player with the ability to collaborate effectively with cross-functional teams.
• Proactive Ownership : Proactive and self-motivated with a strong sense of ownership and accountability.
• Adaptability : Easily adapts to a dynamic and fast-paced work environment.

Join us on this journey where diversity, collaboration, and excellence converge. Apply now, and let's shape the future of healthcare together.

Your unique perspective is not just valued; it's essential.

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