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Customer Specialist I

VirtualVocations
Huntington Beach, California, United States
Full-time

A company is looking for a Customer Specialist I to provide technical support and enhance customer experience.Key Responsibilities : Resolve customer issues through various contact channels while adhering to service levelsDocument customer interactions and resolutions in case management systemsParticipate in technology update meetings and author technical documentationRequired Qualifications : Bachelor's Degree in computer science, web design, technical project management, or equivalent3+ years of technical support delivery experience1+ years of experience with DealerOn's products or similarProficient knowledge of MS Office Suite and Salesforce Service CloudWorking knowledge of HTML, CSS, and JavaScript

8 days ago
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