Customer Service Lead - Tempur Sealy

Quality Talent Group
Cos Cob, Connecticut, USA
Full-time

Description

Tempur Pedic TeamLeads primary responsibility is to provide excellence in customerservice while selling and marketing TempurPedic products .

Inaddition this individual will serve as a member of management whenthe Store Manager is not available . This could include openingand / or closing the store as well as covering the management duties.

Essential Role Responsibilities :

  • Support management inoverall store leadership and supervision
  • Drive brand awareness and brand advocacy to exceed projected storegoals to include teaming up with partners in local market to raiseawareness across the region
  • Aide s r ecruiting hiring a nd monitors development of the store associates
  • Serve as an example in providing premiumcustomer experience and build ing relationships with our consumers.
  • Support management in m aintain ing highstandards of visual merchandising and brand presentation
  • Ensure financial objectives and controls areconsistently and correctly managed
  • In theabsence of store management provides the leadership necessary toensure the store consistently operates to TempurPedic standards
  • Foster and support a collaborative and openenvironment across all areas of the company

Tempur Sealy is proud to be an Equal EmploymentOpportunity and Affirmative Action employer. We provide equalemployment opportunities to all employees and applicants foremployment and prohibit discrimination and harassment of any typebased upon race color religion age sex national origin disabilitystatus genetics protected veteran status sexual orientation genderidentity or expression or any other characteristic protected byfederal state or locallaws.

Requirements

  • Bachelors degree preferred
  • 13years retail management experience (or equivalent combination ofeducation and experience) with highend luxury and / or customproducts
  • Strong sales skills in aconsultative environment
  • Demonstrated ability to effectively lead dire ct andtrain others in a store setting
  • Skilled atcurrent best practice retail methods procedures and standards
  • Demonstrated team player able to both leadand follow
  • Flexibility in work schedulereflecting th e needs and patterns of store hours
  • Fluency with current retail software / computer systems

Address

325Greenwich Ave. Greenwich Connecticut 06830

RemoteWork :

6 days ago
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