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Technical Trainer - Operations Excellence

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Technical Trainer - Operations Excellence Lead.Key ResponsibilitiesCoordinate and conduct technical training for Service Desk / Technical Support operationsGather training requirements and prepare training plans for various engagementsConduct Due Diligence activities with new clients and support the transition of new engagementsRequired QualificationsBachelor's degree or equivalent experienceAt least 6 years of relevant work experience2-3 years of experience in Service Desk / Technical Support environmentExperience in creating curriculum and conducting technical trainingsITIL certification preferred

4 days ago
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