Supply Chain Management Professional (Hybrid)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global communitythat celebrates diversity and individuality. We encourage you to step beyondyour comfort zone, offering resources and flexibility to foster yourprofessional and personal growth, all while valuing your unique contributions.

Apply now for the position of Supply ChainManagement Professional , and you will be responsible for order processing andcontract maintenance ensuring the seamless processing and fulfillment ofdiagnostic instrument orders.

This role focuses on maintaining high levels of customersatisfaction through effective communication, problem-solving, and processmanagement.

The ideal candidate will have strong organizational skills,attention to detail, and the ability to work collaboratively with variousdepartments.

This position can sit at our Cary, NC, Walpole, MA, or Newark, DE, site. This is a hybrid position. Remote Monday & Friday.

In office Tuesday, Wednesday, and Thursday.

Your role :

• Order Management :
• Manage all aspects of the large instrument shipment process from order-to-cash.
• Manage all aspects of the small instrument exchange process for exchanges, new instrument orders, repairs and loaners.
• Perform all tasks associated with the instrument returns process.
• Create SAP purchase orders for small instrument shipments.
• Create SAP purchase requisitions for third party vendors.
• Contract Management / Data Integrity :
• Maintain data integrity of SAP contracts, functional locations and equipment records.
• Create, update and close all associated service notification tasks.
• Understand internal processes, ISO and other quality / compliance requirements; participate with internal audits.
• Process Improvement :
• Identify problems and trends with demonstrated success in implementing solutions, including process improvements and system enhancements.
• Collaborate and partner cross functionally with all levels of the organization.
• Implement best practices to enhance efficiency, accuracy and customer satisfaction in the order management process.
• Additional Responsibilities :
• Manage multiple priorities and adapt to shifting business requirements.
• Perform SAP testing for system upgrades and other testing.
• Mentor other team members and assist with training as needed.
• Participate as a proxy in meetings as needed.

Your expertise :

• Experience in the healthcare or medical device industry.
• Ability to understand complex healthcare products and services and effectively communicate their value to customers.
• Experience in identifying problems and trends, with demonstrated success in implementing solutions, including process improvements and system enhancements.

Requirements :

• Education and Experience :
• Bachelor's degree in business administration, Supply Chain Management, or a related field or equivalent experience.
• Minimum of 2-5 years' experience in order management, customer service or account management.
• Skills and Competencies :
• Strong understanding of order processing and supply chain management principles.
• Proven track record of success in order / contract management.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers.
• Proficient in SAP and Microsoft Office Suite (Excel, Word, PowerPoint).
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Problem-solving skills with a proactive approach to addressing issues.

To find out more about the specific business, have a lookat SiemensHealthineers Laboratory Diagnostics

Who we are :

We are a team of more than 71,000 highly dedicated Healthineers in more than 70countries. As a leader in medicaltechnology, we constantly push the boundaries to create better outcomes andexperiences for patients, no matter where they live or what health issues theyare facing.

Our portfolio is crucial forclinical decision-making and treatment pathways.

How we work :

When you join Siemens Healthineers, you become one in a global team ofscientists, clinicians, developers, researchers, professionals, and skilledspecialists, who believe in each individual's potential to contribute withdiverse ideas.

We are from differentbackgrounds, cultures, religions, political and / or sexual orientations, andwork together, to fight the world's most threatening diseases and enable accessto care, united by one purpose : to pioneer breakthroughs in healthcare.

For everyone. Everywhere. Sustainably. Check our Careers Site at https : / / jobs.siemens-healthineers.com / careers

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruitingactivity by persons that are currently posing as Siemens Healthineersrecruiters / employees.

These scammers mayattempt to collect your confidential personal or financial information. If you are concerned that an offer ofemployment with Siemens Healthineers might be a scam or that the recruiter isnot legitimate, please verify by searching for the posting on the SiemensHealthineers Career Site.

Successful candidate must be able to work with controlledtechnology in accordance with US export control law." "It is SiemensHealthineers' policy to comply fully and completely with all United Statesexport control laws and regulations, including those implemented by theDepartment of Commerce through the Export Administration Regulations (EAR), bythe Department of State through the International Traffic in Arms Regulations(ITAR), and by the Treasury Department through the Office of Foreign AssetsControl (OFAC) sanctions regulations."

As an equal opportunity employer, we welcome applications fromindividuals with disabilities.

We care about your data privacy and take compliance with GDPR aswell as other data protection legislation seriously. For this reason, we ask you not to send usyour CV or resume by email.

Please create a profile within ourtalent community and subscribe to personalized job alert that will keep youposted about new opportunities.

To all recruitment agencies :

Siemens Healthineers' recruitment is internally managed, withexternal support permitted only when a qualified supplier has established aformal contract with us.

Unsolicitedcandidate submissions and referrals, absent a current supplier contract, do notestablish consent and are ineligible for fees.

We delete and destroy unsolicited information,thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you're unable to complete the form, you can reach out to our AskHR team for support at redacted .

Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.