Our Operations Team is looking for an energetic and competitive Operations Intern willing to go the extra mile with our customer service for carriers & sales team.
Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping / receiving departments.
The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight , Better.
This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth.
Click here to learn more about what it's like to work at Ally Logistics.
KEY ATTRIBUTES FOR SUCCESS :
- HUMBLE : Confidence is key, but so is humility. Our #HUSTLE values say it all.
- HUNGRY : A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
- SMART : We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.
PRIMARY JOB DUTIES :
- Strong Customer Service Skills
- Obtaining shipment updates from contractors
- High-volume phone and email outreach
- Negotiating rates with contractors and customers
- Providing updates and solutions to Carrier Sales, Regional Dispatch Managers, or Customer Sales
- Problem-solving
- Ability to work in a fast-paced environment
- Must be a self-starter
COMPENSATION :
This is a paid internship. Compensation will be based on qualifications and conversation.
ADDITIONAL PERKS :
- Comprehensive training program to set you up for success
- Ongoing professional development opportunities
- In-office gym complete with strength equipment, cardio machines, and pelotons
- Fully stocked beverage cooler and espresso machine
- Various team activities and events throughout the summer
QUALIFICATIONS :
A successful candidate must possess the following traits / skills :
- Must be enrolled at a college or university
- Alignment with Ally's #HUSTLE values
- Strong written and verbal communication skills
- Must be comfortable in a fast-paced and high-energy environment
- Desire and willingness to learn
ADDITIONAL INFO :
- A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
- Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.
ACCOLADES & INDUSTRY AFFILIATIONS :
- One of the Inc. 5000 fastest-growing companies four years running
- One of West Michigan's Best and Brightest Employers
- Member of Women in Transportation
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