A company is looking for a Senior Workforce Management Analyst to optimize workforce productivity and support operational goals.
Key Responsibilities : Assist in managing dialer functionality and forecasting for a large contact center teamMonitor and analyze campaign output data to maximize efficiencyCollaborate with leadership to ensure adherence to schedules and minimize non-productive behaviorsRequired Qualifications : At least 3 years of experience in workforce management within an outbound call center environmentExperience in project management or change managementProficiency in call center technologies and workforce management softwareAbility to translate business goals into actionable data analysisStrong organizational skills
Senior Workforce Management Analyst
A company is looking for a Senior Workforce Management Analyst to optimize workforce productivity and support operational goals. ...
Program Analyst Senior - Project Management & Communications (Short Term)
The Program Analyst Senior will serve as a subject matter expert for Project Management and Change Management. Program Analyst Senior - Project Management & Communications (Short Term). Present analyses, solutions and business cases to senior management. Acts as a consultant to support a consistent,...
Workforce Management Analyst
A company is looking for a Workforce Management (WFM) Real Time Adherence (RTA) Analyst to support Seller Support operations. ...
Senior Analyst Vendor Management
The Strategic Procurement Senior Analyst Vendor Management manages Print and Direct Mail projects and programs to capture value, drive policy compliance and mitigate risk. Print & Direct Mail Management. The role is responsible for the creation of schedules, assignment of projects, tracking projects...
Senior Management Analyst
A company is looking for a Senior Management Analyst (Risk Management) to support the Risk Management function at a Federal Agency. ...
Systems Analyst, Workforce Management
What you’ll be doing</strong></p><ul><li>Monitor and implement thoughtful changes to drive system efficacy and continuous improvement</li></ul><ul><li>Possess in-depth expertise in the configuration and administration of Alvaria/Aspect systems, with a ...
Deputy Program Manager, Engineering - Tactical Radio Solutions
General Dynamics Mission Systems has an immediate opening for a Deputy Program Manager, Engineering within the Scottsdale-based Land and Air Systems Engineering team. Collaborates with non-engineering disciplines such as program management, business / sales, finance, contracts, manufacturing, supply...
Project Manager/Senior Archaeologist
Project Manager/Senior Archaeologist. We're seeking someone with solid project management experience who can juggle deadlines, stick to budgets, and keep projects moving forward. In this role, you'll be leading cultural resource surveys (Class I, II, and III), handling reports, and making sure proje...
Project Controls Manager (Contract)
Ensure full implementation of company processes and procedures as well as industry best practices with regards to project controls on the project following the company project stage gate process. Manager Project Controls (Contract) - Safford, AZ. Our client, one of the biggest natural resources and ...
Operations Sr Manager
Operations Sr Manager in GAC Mesa. Coordinate hangar operations to achieve labor efficiency objectives and accommodate customer schedules. ...