Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a Maitre'D you should have experience with Upscale Dining service, as well as excellent knowledge of the NYC food and drink scene.
Weekend availability is non-negotiable.
This role will pay an hourly wage of $24 to $26.
Benefits for FT roles : Benefits : Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until November 20, 2024
About the Venue
Peak is a premium restaurant located on the 101st floor of 30 Hudson Yards, in a State-of-the-Art building with panoramic views and situated above Edge, the highest outdoor observation deck in the city.
A luxurious destination with breath-taking views of lower New York City.
Responsibilities
Deliver the company experience for guests :
- Work with the restaurant team to create the company experience for guests.
- Will assist in creating seating charts, managing the service flow, and accepting walk-in guests.
- Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences.
- Follow up with guests with additional services that enhance the guests' experience.
- Demonstrate the restaurant values when providing service and teamwork.
- Able to execute a smooth transition between dinner and late-night lounge
Create luxury for all the senses by greeting and seating guests :
- Welcome guests and make them feel at home.
- Seat guests, provide them with the menu and information about the restaurant.
- Obtain beverages for guests if server is busy.
- Monitor service load throughout outlet and seat incoming parties accordingly.
- Help servers provide service during busy times.
- Follow up with guests throughout their meal to ensure that they are receiving the experience they requested.
Qualifications
- Organization : Demonstrate ability to proactively prioritize needs and effectively manage resources.
- Planning : Skillfully determine whether tasks should be attempted, identifying the most effective way of completing the task, and preparing to overcome expected difficulties.
- Be professional, articulate, and punctual.
- Restaurant and nightlife experience is a plus.
- Weekend availability is a must.
- Experience working with Resy is preferred
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