Job Description
Job Description
Exciting opportunity to join our multispecialty office in Naples. Seeking a physician practice representative with experience working in a busy, high paced medical practice setting.
Experience with patient authorizations and referrals preferred.
Job Responsibilities :
- Obtain authorizations and referrals
- Answer phone calls, emails, and in-person inquiries
- Communicate with patients to set up and schedule optimal appointment times
- Inquire and process patients’ health insurance
- Support office with administrative and secretarial tasks
- Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
- Understand and maintain HIPAA regulations
- Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take direction from different sources, handle multiple tasks and be organized in a fast-paced environment.
- Knowledge of and demonstrated skills in general office procedures.
- Strong organizational skills; oral and written communication skills.
- Able to project a professional image.
Skills & Qualifications :
- Strong interpersonal, time management, and organizational skills
- Excellent verbal and written communication skills
- Efficient problem solver and attention to detail
- Strong knowledge of the medical language and health insurance plans
- A high school diploma or GED
- Previous medical office or receptionist experience
- Experience with computer programs, such as Microsoft Office
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