Bagger

Title

Bagger

Pay Grade

Non-Exempt

Major Department

Front End

Minor Department

Front End

Reports to

Front End Manager, Store Manager

Job Summary : The Bagger must ensure that all customers exiting the store receive outstanding customer service. S / he should assist customers in a fast, friendly, and accurate check out.

S / he is required to bag their guests’ groceries in a proper manner and occasionally assist customers with the handling of their purchased products, ensuring customers exit the store with all purchased items.

As a team member of Pete’s Fresh Market it is important that Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service are always exemplified.

Essential Job Responsibilities

• Responsible for providing all guests with exceptional customer service.
• Must ensure all service standards are frequently met and often exceed company expectations.
• Must possess the knowledge and training of how to effectively bag customer’s purchased items.
• Responsible for the overall conditions of their lane and surrounding area.
• Must be a team player who is able to assist with actual store operation activities such as; stocking shelves, assisting with customers, and cleaning, depending upon business needs.
• Assist with back-stock, and ensure the timely return of perishable items.
• Possess the knowledge about the proper handling of delicate merchandise.
• Being friendly and approachable while bagging groceries and helping people out to their car is necessary.

Education / Certifications

• High School Diploma or G.E.D. with 0-3 years of experience in grocery store or similar retail environment.
• Must have a valid and up to date Food Handler’s Certificate.
• Must have above average cash handling and basic math / calculating skills.

Other Knowledge, Skills, and Abilities

• Must be capable of providing and modeling exceptional customer service.
• Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.
• Must be detail oriented, self-motivated, and able to work independently or in groups.

Work Environment / Physical Demands

Must have the physical ability to stand for extended periods of time, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push / pull up to 100 lbs.

frequently lift and / or move loads up to 50 lbs., and occasionally lift 75 lbs.

• Occasional high stress when dealing with systems / customers / staff.
• Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store / business needs and as required to ensure adequate store staffing.
• Must have reliable source of transportation.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job.

Rather, they are intended only to describe the general nature of the job.

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