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Medical Front Desk Coordinator
Medical Front Desk CoordinatorChild's Play Therapy Services, PC • Pleasanton, CA, US
Medical Front Desk Coordinator

Medical Front Desk Coordinator

Child's Play Therapy Services, PC • Pleasanton, CA, US
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Medical Front Desk Coordinator

Location : Pleasanton, CA

Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs.

Essential duties and responsibilities

  • Answering phones
  • Converting new leads into patients
  • Rescheduling canceled appointments
  • Maintaining full capacity for all providers through scheduling actions
  • Collecting co-pays
  • Processing medical records requests
  • Completing registration forms
  • Anticipating staff / patient / family needs, and responding with appropriate, high level care
  • Registers and orients all patients to clinic policies
  • Maintain client records
  • Assisting the CEO

Ideal Candidate

  • Must have ability to work through interruptions and multitask independently in a fast-paced environment
  • Must be able to prioritize and multi-task
  • Must be customer focused
  • We are looking for a self starter who can think outside of the box and be a problem solver
  • Must be able to create and maintain trust and confidence with new and existing patients
  • A polished professional appearance is required to be the face of the office
  • Must be computer literate with EMR and Epic Experience. Salesforce a plus.

    • Minimum Qualifications

  • Bachelor's Degree
  • Experience with : Medical Office Administration / Management
  • Sales
  • Customer Service
  • Project Management - scheduling, task organization, proactivity & ability to look / plan ahead
  • Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems)
  • Other Attributes : Flexibility and warmth
  • Outstanding verbal & written communication skills
  • Proactive Self-starter
  • Detail oriented
  • Team Player
  • Lover of community, children, & supporting others.

    • Job Type : Full-time

    Salary : (Salary depends on experience) plus bonus

    Typical start time : daily schedules will rotate every other week

    First shift- 9-6.

    Work Remotely

  • No

    • Pay : $26.00 - $32.00 per hour

    Benefits :

  • 401(k) matching
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

    • Schedule :

  • 8 hour shift

    • Supplemental pay types :

  • Bonus pay

    • Education :

  • Bachelor's (Required)

    • Experience :

  • front desk / receptionist : 1 year (Required)
  • project management : 1 year (Preferred)
  • customers relations : 1 year (Required)

    • Work Location : In person

    J-18808-Ljbffr

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    Front Desk Coordinator • Pleasanton, CA, US

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