Description
Schedule : Monday to Friday full-time days
Something special starts here.
You can’t define it, but you know it when you see it : the difference between an average life and the good life. When your cup is full with joy, purpose and lifelong health it shows.
At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career.
From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health.
You'll find everything you’re looking for at LMH Health :
- Join a team that cares about the community
- Tuition reimbursement to support continuing education
- Professional development and recognition
- Excellent benefits
We’re looking for you.
The Patient Access Supervisor oversees the daily activities of the Patient Access Department. The primary position responsibility will be to assist the Patient Access Manager in meeting department standards and goals while ensuring compliance with department and hospital policies and procedures
Responsibilities
- Supervises, guides and develops team members, to include assisting Patient Access Manager with scheduling, coaching, counseling and disciplining employees.
- Coordinates new employee orientation and continued employee mentoring and training.
- Meets Patient Access operational standards by contributing information to strategic plans and reviews, implementing productions, productivity, quality, and customer-service standards, resolving problems, identifying system improvements.
- Meets Patient Access financial standards by providing annual budget information; monitoring expenditures; identifying variances.
- Keeps patients, relatives, visitors and admitting staff informed by communicating admitting rules, regulations, policies and procedures.
- Provides quality assurance of admits and registrations, data integrity.
- Ensures adequate staffing by supervising and covering 24 / 7 on-call responsibilities per Patient Access policies and practices.
- Performance at a high level with little supervision.
- Demonstrates excellent inter-personal skills, strong attention to detail, multi-task oriented.
- Acts as a liaison between the Patient Access Department and other ancillary departments of the hospital.
- Works to maintain a high level of positive working relationships within the department while promoting the concept of leading by example.
- Assumes other duties deemed necessary by the Patient Access Manager.
Qualifications
Required :
Two years recent admissions experience in a healthcare setting.
Preferred :
- Bachelor’s Degree in Management, Business, Communications, or related field of study.
- Prior supervisory experience.
Our Cultural Beliefs
- Patient First. We consider the patient first in everything we do.
- Better Together. We actively strive to be a diverse LMH Health team that works together to achieve excellence.
- Listen / Speak Up. We embrace a diverse culture of open, respectful, well-intended communication where we listen, share, and value ideas to create equitable solutions.
- Innovate! We actively explore new ideas and approach change with agility and an open mind.
- Own It / Solve It. We hold ourselves accountable for our actions and we collaborate for solutions.
- In Joy. We create a workplace that is both fun and meaningful.
At LMH Health, we value inclusion and diversity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.