Field Support Engineer

VirtualVocationsCedar Rapids, Iowa, United States

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A company is looking for a Field Support Engineer to join their technical support team.

Key Responsibilities

Maintain and repair hardware and software components, including servers and airport-specific equipment

Ensure proper functioning of Flight Information Display Systems (FIDS) and passenger-facing technology

Respond to technical incidents impacting airport services and maintain accurate documentation of system configurations

Required Qualifications

Proven IT field support experience, preferably in airport or transportation environments

Strong troubleshooting skills for hardware and software issues

Familiarity with airport systems such as FIDS and airline coordination platforms

Ability to work independently and efficiently under pressure

Fluency in English (C1 level)

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Field Support Engineer • Cedar Rapids, Iowa, United States

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