Learning Facilitator

Who We Are

Founded more than a century ago, ICMA is the premier professional association for local government leaders, managers, staff, and stakeholders, serving more than 13,000 members globally.

As a membership association, we provide research and knowledge resources, professional development and training, peer to peer engagement, and technical assistance.

We are also a major implementing partner for many grant- and contract-funded programs on emerging and prevailing topics and challenges to create stronger communities.

At ICMA, we take the concept of local government leadership, management, and innovation further into the future. Through our mission and passion to advance professional local government, we help communities deliver innovative services, empower resident engagement, enable economic development, strengthen leadership, uphold ethics, and provide forward-thinking management.

We ensure a diverse and inclusive workplace by welcoming people of different backgrounds, experiences, abilities, and perspectives and by learning from each other, individually and collectively.

A Great Opportunity

Are you a seasoned facilitator who creates engaging experiences for adult learners? Are you motivated to make an impact on others through mission-driven work?

If so, we have a great opportunity for you!

With broad direction, this position is responsible for designing and facilitating learning experiences for internal and external audiences in various modalities, from in-person workshop-style to live-online (Zoom-style) to synchronous online instructor-led courses.

The individual in this role will manage all aspects of a live learning experience - from recruiting member facilitators to managing program details to providing evaluation and feedback to member facilitators.

The Learning Facilitator's salary is based on experience level and ranges between $76,911 and $96,138.

The Learning Facilitator reports to the Director, Professional Development Operations.

What You'll Do

• Build and conduct engaging learning experiences for in-person and online audiences ; learning experiences include courses, seminars, workshops, and certificate programs.
• Design and facilitate leadership training events for local government professionals based primarily in the U.S., with occasional sessions held internationally.
• Foster and maintain engaged cohorts to support learning, collaboration, and networking.
• Manage attendance and other related records and conduct evaluations to identify areas of improvement.
• Develop a facilitator certification program for members who want to train others in the profession.
• Conduct facilitator audits to monitor quality of learning experiences.

Education / Experience

• Bachelor's degree in Business, Education, or related discipline
• Five (5) or more years of experience in facilitating learning experiences for adult learners

Preferred Qualifications :

• Prior local government experience preferred
• Experience facilitating leadership programs preferred
• Bilingual / multilingual (Spanish preferred)
• Advanced degree in Education, Organizational Psychology, or Instructional Design preferred

Knowledge, Skills, and Abilities (KSAs)

• Ability to facilitate instructor-led virtual or in-person training, synchronous, asynchronous, and hybrid learning experiences
• Expertise in designing and adapting facilitation methods to align with diverse audiences, event formats, and specific learning objectives
• Exceptional public speaking skills with the ability to moderate groups large and small
• Excellent presentation skills; adept in a variety of multimedia platforms and training delivery methods
• Strong working knowledge of all phases of project management with the ability to manage multiple projects simultaneously and develop project plans including timelines, milestones, and deliverables
• Ability to forecast, create and monitor program budgets

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in a home office environment free from hazards or unpleasant environmental conditions
• Work may require domestic travel up to 20% of the time

What We Can Offer You

• Remote work environment
• A collegial working environment where teamwork and individual contributions are valued
• A competitive salary
• A comprehensive benefits package that includes employer sponsored health, dental, life, disability, and employee assistance benefits
• Paid time off to include vacation, sick leave, holidays, and floating days
• Generous retirement plan
• Opportunities for ongoing professional development

This position is based out of ICMA's headquarters, located in Washington, D.C. At this time, all ICMA staff are working remotely.

The selected individual must be able to work the core business hours from 8 : 30 am to 5 : 00 pm EST. Our office will remain operational and accessible for staff to use on a voluntary basis.

A high-speed Internet connection is required. Personnel will provide the Internet service at their own expense. The internet connection must be of sufficient bandwidth to allow team members to efficiently perform their regular job functions.

The selected candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

EEO Statement

At ICMA, we strive to promote and sustain a culture of diversity, inclusion and belonging every day. ICMA is an equal opportunity and affirmative action employer.

We do not discriminate in recruiting, hiring or promotion, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, sex / gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or on any other basis or characteristic prohibited by applicable federal, state, or local law.

We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for ICMA job opportunities.