Medical Receptionist

Associated Hearing Care
Winona, MN, US
Full-time

Job Description Audiology Assistant

At Axe Audiology, LLC dba Associated Hearing Care with Beltone Technology and Beltone Hearing Aid Center, we are committed to providing our patients with the best possible hearing care.

The Audiology Assistant plays a key support role in the success of the business and primary activities involve improving the efficiency of the offices with the primary goal to improve patient access to hearing care.

The Audiology Tech works alongside a licensed Doctor of Audiology or Hearing Instrument Dispenser (HID).

Duties & Responsibilities

To assist with patients contacting the clinic with questions, concerns, or problems with their hearing aid technology

To identify and troubleshoot emergent hearing aid issues

To answer phones and maintain schedules for their AuD and HID partners

To check in orders, repairs, remakes, and supplies when delivered to the clinic

To assist AuD & HID partners with sending in orders, repairs, remakes, and supplies

To prepare all materials needed for the daily schedule, including but not limited to supplies, delivery folders, intake forms, hearing devices,

To maintain infection control protocols within the clinic

To assist AuD & HID partners with proper documentation in all patient files

To assist AuD & HID partners with insurance documents, verification, and billing

To maintain appropriate supply levels in the lab, consult and procedure rooms

Required Skills & Qualifications

  • High school diploma or equivalent
  • 1+ years’ experience in a medical office setting
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work independently and with a team
  • Travel between Winona and Onalaska locations

Preferred Skills and Qualifications

Bachelor’s degree in audiology, speech-language pathology, or related field

Hearing Instrument Dispensing experience

4 days ago
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