Universal Banker

Responsibilities

• Input customer information to EZ teller for various transactions.
• Report suspicious activity to Service Manager / BSA officers.
• Verification of customer name and payee / beneficiary name to OFAC, NCCT for out-bound wire transfers and monetary instrument purchase, and new account.
• Report matches with NCCT and OFAC to operations officer or manager for further instructions.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED :

Minimum Education Level : High School Diploma

munication skills :

• Excellentmunication and listening skills, in person and over the phone, to acquire new clients, retain existing relationships, establish trust, optimize sales opportunities, and deepen relationships.
• Cooperative ability to interact professionally and tactfully with unsatisfied customers and resolve conflicts promptly while promoting an affirmative customer experience.

Reasoning Skills :

• Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Professional Skills :

• Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
• Ability to remain flexible in order to adapt to changes in the work environment.
• Ability to study and apply new information.
• Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
• Ability to work accurately with close attention to detail.
• Ability to maintain confidentiality of sensitive information.
• Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
• Possess a work ethic that includes neatness, punctuality, and accuracy.
• Exhibit a professional, businesslike appearance and demeanor.

The salary range for this full-time position is $18 Hourly - $25 Hourly + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exactpensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law. Job ID UNIVE006252