A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers.
Key ResponsibilitiesRespond to customer cases and resolve critical issues with the productResearch and replicate complex configuration or product defect issuesAct as a mentor and create knowledge articles for the Global Technical Support TeamRequired QualificationsBachelor's degree in computer science, information systems, or equivalent experienceMinimum of 5 years' experience in a technical customer support role, preferably with enterprise SaaS solutionsExperience leading major enterprise incidents and engaging multiple teamsAbility to communicate technical information to various stakeholdersStrong organizational skills to manage multiple tasks simultaneously
Advanced Technical Support Specialist
A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers. ...
Senior Technical Support Specialist
The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. The Technical Support Specialist will support the user community by maintaining accurate Information Systems. P...
Technical Support Specialist
A company is looking for a Technical Support Specialist to provide customer support for their real estate platform. ...
Product Technical Support Specialist
The Engraving Machine Operator/Technical Support is responsible for providing excellent customer service for all customers by utilizing in-depth knowledge of company products and services, as well as communicating effectively with team members within the company. Your typical day will consist of spe...
Clinical Technical Support Specialist
A company is looking for a Clinical Technical Support and Data Migration Specialist (B2B SaaS). ...
Technical Support Specialist I - Temporary
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...
Technical Support Specialist Remote Job
A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy and that supporting documentation meets specified requirements. We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accura...
Technical Support Specialist Sr - Onsite
Will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. Seeking a hi...
Technical Support Specialist I - Temporary
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...
Sr Technical Support Specialist - Digital Technology (California).
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...