A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers.
Key ResponsibilitiesRespond to customer cases and resolve critical issues with the productResearch and replicate complex configuration or product defect issuesAct as a mentor and create knowledge articles for the Global Technical Support TeamRequired QualificationsBachelor's degree in computer science, information systems, or equivalent experienceMinimum of 5 years' experience in a technical customer support role, preferably with enterprise SaaS solutionsExperience leading major enterprise incidents and engaging multiple teamsAbility to communicate technical information to various stakeholdersStrong organizational skills to manage multiple tasks simultaneously
Advanced Technical Support Specialist
A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers. ...
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The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems...
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A company is looking for a WordPress Technical Support Specialist to provide technical support and education to creators. ...
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Technical Support Specialist to join their Premier team, supporting enterprise customers. ...
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Will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. Seeking a hi...
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